TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,136)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

November 24, 2022

Look forward to seeing what the app can do, the setup was very simple with the assistance of Mica, thanks again

Cookii
Australia
6 months using the app
TYDAL replied November 24, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

February 6, 2023

The Rivo review app is amazing, it really has transformed the look of my product page, it looks and great and is really easy to set up and use! The customer service and support is like no other! They Rivo team are very responsive and help with problems instantly, i needed some adjustments done today which a guy called Pete helped me with, Pete was extremely responsive and had the adjustments made within 10 mins, cant recommend this app enough! Thank you Pete and the team

Evolve HQ Supplements
United Kingdom
6 months using the app
TYDAL replied February 6, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

March 21, 2022

Abbie was super helpful - answered all of our questions and even gave us some good pointers to improve our store. Super fast response, almost instant making troubleshooting quick and easy. Would recommend

HumidifierHeaven.com
Australia
5 months using the app
TYDAL replied March 25, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! 🙌 All the best, Katherine

December 6, 2022

Therese was very helpful and was very fast to help with all my questions
I love the app so far,
Rivo has such an amazing ecosystem, I'm a user of all three apps that Rivo made and I really hope they make more in the future to accommodate more needs (like an email newsletter, upsells etc). and the best is that for new shop owners like myself it's completely free

AI X BLUEKIUM
Cyprus
5 months using the app
TYDAL replied December 6, 2022

What a wonderful review! 🤩 Thank you so much for using our apps and for the positive feedback! If you ever need anything, we are always here for you. Cheers, Kevin

February 28, 2023

So far so good! Customer support has been super helpful and always available when I need assistance.

Foxie Jewelry
United States
5 months using the app
TYDAL replied February 28, 2023

Thank you so much for your kind words! It means a lot to us that you had a 5-star experience.
Cheers, Kevin

September 20, 2023

Great app so far, I just opened my store and it was easy to integrate and looks good. Also, support is super responsive and helpful. I would definitely recommend it to anyone looking for an easy to set up and clean app!

Cross Court Apparel
United States
5 months using the app
TYDAL replied September 25, 2023

Thank you so much for your feedback! We're thrilled you found our app easy to integrate. Our support team is always here to assist you. We appreciate your recommendation!
- Lea & Rivo Team

November 4, 2022

Great app and epic customer service from a rep called mica, who helped me from start to finish

Mr get rid getting rid
United Kingdom
5 months using the app
TYDAL replied November 4, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

January 10, 2023

Mica was great with her customer service! Went above and beyond for me and my store!
www.gymgods.shop

GYM GODS
United States
5 months using the app
TYDAL replied January 10, 2023

Thanks so much for leaving a 5-star review! If there's anything else we can do, just let us know. Best regards, Kevin

Edited January 24, 2023

Best customer service! Very friendly and offered me additional tips. His help was greatly appreciated

Congress 606
United States
5 months using the app
TYDAL replied January 24, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and we are so glad you love our customer service! If there's anything else we can do, just let us know. Cheers, Kevin

January 12, 2023

Bevor ich überhaupt etwas über die fantastische App sage, muss ich den sensationellen Kundenservice anerkennen! Jel half mir, um sicherzustellen, dass das Layout auf meiner Website genau so war, wie ich es wollte! Die App ist so einfach zu bedienen und ich finde, sie sieht auf meiner Website www.Hotti24.de unglaublich toll aus! Beste App für Bewertungen ➡️ Rivo Product Reviews App & UGC ⭐⭐⭐⭐⭐

Hotti24
Germany
5 months using the app
TYDAL replied January 16, 2023

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. Tschüss, Kevin