TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,129)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

April 28, 2023

So far a great app and support was fantastic. I spoke to someone call JEL and she was a great help and helped to solve a few things. Will defiantly recommend

Car Airscents
United Kingdom
4 months using the app
TYDAL replied May 1, 2023

Thank you for the positive feedback! It's great to hear that you're enjoying the app and that our support team was able to provide you with excellent support. We appreciate your recommendation and look forward to continuing to provide you with a great experience! - Lea, Rivo Support Manager

Edited January 13, 2023

I recently installed the review app after having such a great experience with the pop ups app which was also provided by Rivo. Mica helped me out with the review app and upgraded some extra features for me free of charge which i greatly appreciated. Rivo is a great brand and so is their team. Having a great experience so far and the craziest thing about this brand is that their services are free! Thanks again Mica.

Herb Harmony
United Kingdom
4 months using the app
TYDAL replied January 16, 2023

Wonderful! 🎉Thank you so much for using our apps, and we are always here, anytime you need us. Your positive review is very much appreciated! All the best, Kevin

January 27, 2023

I recieved help from abbie to confirm my site. I wouldn't have expected that the conversation would be so helpful. I first thought i have to wait long for response but was within a minute of first typing. Great response speed. Will definetly recommend this app cause it also have great features and they all work.

fumegrab
Netherlands
4 months using the app
TYDAL replied January 30, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Best regards, Kevin

January 30, 2023

I can only recommend to everyone... the support is very good and obligingly helpful!
I had Arianne as a helper at my side and she did her job great!

Minance
Germany
4 months using the app
TYDAL replied January 30, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

November 30, 2022

very nice app and it was very helpful and the support of the app was amazing espically jel very nice and helpful person

HumanXY
Saudi Arabia
4 months using the app
TYDAL replied November 30, 2022

Awesome! Thank you so much for the kind words and 5-star review! Cheers, Kevin

November 8, 2023

very very nice.

Shoppingo World
India
4 months using the app
TYDAL replied November 10, 2023

Thanks for your kind words and feedback!
- Lea & Rivo Team

July 24, 2023

Good experience, amazing service. Took very little time to respond and i got offered extra features for chatting. Nothing to complain about.

VAUVASI
Finland
4 months using the app
TYDAL replied July 26, 2023

Thanks for the great review! 😊 We're so happy you had a good experience with our team. We really appreciate your feedback. Looking forward to serving you again!
- Lea & Rivo Team

November 22, 2022

Thank you Jel!!!! I highly recommend Rivio because of this wonderful experience setting up Rivio. 10/10 for customer service, relevant features and an easy-to-use dashboard that is a blessing when you realize all their apps are in the same place! Don't waste your time searching for another app, you found what you were looking for.

Lost Wonderlust
United States
4 months using the app
TYDAL replied November 22, 2022

You are amazing! 🙌 We truly appreciate you choosing our app and are so grateful for your positive feedback and review! If you need anything at all, just let us know. Our team here at Rivo will be delighted to assist you. 🎉 Cheers, Kevin

September 29, 2023

Pete from support was really awsome! He help me with energy and joy, and this is really important. The app is great, simple and really complete. Really thank you.

tutto per il betting
Italy
4 months using the app
TYDAL replied October 4, 2023

Thank you for the wonderful review! We're glad we could provide you with exceptional support. We appreciate your kind words!
- Lea & Rivo Team

November 27, 2022

I love the support team (Therese). She was absolute good in handling my queries and respond quickly. Love using the app to. It's simple and easy to understand.

Bieu
Malaysia
4 months using the app
TYDAL replied November 27, 2022

So happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin