TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,129)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

November 11, 2022

Abbie was simply amazing. Answered all my questions very quickly and was able to verify me for two apps. Does exactly what I wanted it to do. Very easy to use.

QSC Wholesale
United States
2 months using the app
TYDAL replied November 11, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

May 3, 2024

Jamie with customer support was quick to reply, extremely helpful, and wonderfully personable! 10/10!

Gluw Art
United States
About 1 month using the app
TYDAL replied May 6, 2024

Thanks a ton! We're thrilled you had a positive experience with our support team. Your satisfaction is our top priority!
- Kevin & TYDAL Team

April 10, 2023

I had super fast and perfect support from Pete at Rivo. The system works great. Thanks again !!!!!!!!!

Aromica
United Kingdom
2 months using the app
TYDAL replied April 10, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

June 4, 2023

Super Service, schnell und hilfsbereit. Mit extra angepassten Videoaufnahmen die zur Erklärung speziell aufgenommen werden. Nur zu empfehlen!!!
Darüber hinaus lässt sich auch mit dem Kostenlosen Plan nahezu alles anpassen.

anatomedic
Germany
2 months using the app
TYDAL replied June 5, 2023

Vielen Dank für Ihre freundliche Bewertung! Wir freuen uns zu hören, dass Sie unseren Service als schnell, hilfsbereit und zuvorkommend empfunden haben. Wir sind stolz darauf, personalisierte In-App-Funktionen bereitzustellen. Wir freuen uns über Ihre Unterstützung und Empfehlung! - Lea, Rivo Support Manager

January 14, 2023

The app is easy to use and set up and the support I received from Mica was top notch! I hope to grow our UCG and reviews with this app.

Dad Squad
United States
2 months using the app
TYDAL replied January 16, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

January 15, 2024

Great slient services they respond reallly quickly when there's a problem. I really like this app.

Sonora
Canada
2 months using the app
TYDAL replied January 17, 2024

Thank you for your positive review! We're delighted to hear you're satisfied with our quick response and services. Your enjoyment of our app means a lot to us!
- Kevin & Rivo Team

October 25, 2023

I'm extremely pleased with the RIVO app that I've implemented on my website, and Paul's assistance was invaluable. The app works flawlessly, and Paul was incredibly friendly and clear in his guidance, helping me with any questions I had. Thanks to Paul's support, I was able to successfully integrate the app into my website. Kudos to Paul for his excellent assistance!

VoorBaasjes
Belgium
2 months using the app
TYDAL replied October 31, 2023

Thank you for the positive review! We're thrilled to hear how our customer support enhanced your experience with our app. Your feedback is truly appreciated.
- Kevin & Rivo Team

March 15, 2023

After installing the app, Abbie was very helpful in helping me set it up for my store. It was a very pleasant experience.

Luna Gen-X
United States
2 months using the app
TYDAL replied March 15, 2023

We appreciate your business and are grateful that you've chosen our app for your store. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

April 11, 2023

Easy to use and easy to set up, and also Jel (customer service agent) was very kind and to the point.
Thanks for the great app and fast customer service.

Sultan Apparels
United States
2 months using the app
TYDAL replied April 11, 2023

At RIvo, we strive to provide our customers with a top-notch experience, and we're thrilled to know that we've achieved that goal for you. If you have any further questions or feedback, please don't hesitate to contact us.
Best regards, Kevin

December 20, 2023

i would definetely recommend this app to be installed and use by every one as its user friendly and the online assistance is prompt and result oriented, just go ahead and instal the app to enjoy your online store and give a new look to your products by getting satisfactory 5 star rating on your newly launched or old dead products.

iAccessories
India
2 months using the app
TYDAL replied December 27, 2023

Thanks for recommending our app! We're thrilled you find it user-friendly and helpful. Your success is our goal!
- Lea & Rivo Team