TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,128)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

April 6, 2023

Good app with potential. The support team is very active and very efficient. The use of the application is very simple for non-developers.

EarScape
France
4 months using the app
TYDAL replied April 6, 2023

We always strive to provide excellent customer service, and we're thrilled to know that we've met your expectations. We're constantly working to improve our app and add new features, so we appreciate your feedback about its potential. We hope to continue providing you with a great user experience, and we're always here to help if you have any questions or concerns.
All the best, Kevin

May 19, 2023

Abby was so helpful and informative. She made sure she leave the app without making sure I had all of the assistance I needed.

SIDOKIE
United States
4 months using the app
TYDAL replied May 22, 2023

Thank you for sharing your experience with us! We always strive to provide the best service to our users, and we're grateful for your support. We appreciate your feedback! - Lea, Rivo Support Manager

August 25, 2023

So far my experience with the app is so good the plans are awesome and the help center team is very helping, specially @Jel. She helps me a lot. Thankyou!!

Innofixes
United States
4 months using the app
TYDAL replied August 30, 2023

So glad to hear that you had a great experience with our app! Our support team is always here to help. Thank you so much for your kind words and support! We really appreciate it!
- Lea & Rivo Team

July 25, 2023

Mica's customer service was top-notch! She helped me fix the issues I was experiencing because of my lack of knowledge of coding. Thank you.

Eternal Glow
United Kingdom
4 months using the app
TYDAL replied July 28, 2023

Thank you so much for your kind words! 🙌 We're thrilled our team could assist you with your concern. Your feedback means the world to us! Thank you again and have a fantastic day!
- Lea & Rivo Team

January 15, 2023

After downloading this app I received help within a couple of minuets! Very happy!!! I wish I'd started using this app sooner. I've wasted money of apps that aren't as good.

Real Life Multiple Sclerosis
United States
4 months using the app
TYDAL replied January 16, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

September 25, 2023

There service was awesome I never see this before I am very happy to be your user

Shop to Pick
India
4 months using the app
TYDAL replied September 29, 2023

Thank you so much for your kind words! We're thrilled to have you as a customer and we're glad you had an awesome experience with our team. 🎉
- Lea & Rivo Team

September 26, 2023

nice chat excellent behaviour way of chat is excellent superb solution thanks paul

Gadgetwala
India
4 months using the app
TYDAL replied September 29, 2023

We're glad you had a great interaction with our support team. Thank you for your review. Your feedback means a lot to us!
- Lea & Rivo Team

July 27, 2022

Abbie was great, She's was able to help me remove the Rivo Branding from the widget. She responded fast and her service was perfect. Thanks again Abbie

Satin Crush & Co.
United States
4 months using the app
TYDAL replied July 28, 2022

Thank you so much for choosing our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Best regards, Kevin

November 7, 2022

that's cool. He is amazing. It was a good and happy experience with you and thank you for all the advice. It made me very happy. Thank you

lock
Algeria
4 months using the app
TYDAL replied November 8, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

May 15, 2023

excellent customer support and friendly communication.very good and nice work.
thank you so much Arianne.

PaleOK
Malta
4 months using the app
TYDAL replied May 16, 2023

Thank you for your kind words! Your satisfaction is our top priority and our team is always happy to help. We appreciate your business and look forward to working with you again in the future. - Lea, Rivo Support Manager