TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,127)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

July 17, 2022

Aplicación completa, gratuita y fácil de utilizar. Además, la atención al cliente es rápida y resolutiva

pacific.
Spain
4 months using the app
TYDAL replied July 18, 2022

¡Estamos muy contentos de que estés disfrutando de nuestra aplicación y nuestros servicios! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

December 20, 2022

Pete was super helpful with assisting me in setting up Rivo for my website. Great customer service and app.

Happy Face Coffee
United States
4 months using the app
TYDAL replied December 20, 2022

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Cheers, Kevin

January 5, 2024

I love the simplicity and the ability to seek help should the need come up. I find the staff very helpful and very willing to help out the client. The Agent Mr. Pete that I was with was spectacular and deserves a 5 star for excellent service. Guys keep up the great work!..

Thank you
Paulo

Aero Ladies
Canada
4 months using the app
TYDAL replied January 12, 2024

Thanks so much for your kind words! We're thrilled you had an awesome experience with our support team. Your feedback means the world to us!
- Lea & Rivo Team

December 12, 2023

I am really amazed to use this app .I am pretty impressed to see Fast Customer Support from Jel . Thank you for the amazing App

Apex Trader
United States
4 months using the app
TYDAL replied December 20, 2023

Glad you're happy and satisfied with the app and our customer support! Thanks for the kind words!
- Lea & Rivo Team

February 21, 2023

I spoke with Pete this evening about removing the branding for me. Pete’s customer service was amazing, the process was smooth and quick!! He also gave me access for more customization for my widget and the ability to not have a cap on my email limits!! Pete was very knowledgeable and helpful! Prime employee for promotion!!
Thanks Pete

Keep'Em_Glossy_
United States
4 months using the app
TYDAL replied February 21, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

June 14, 2023

Excellent service, highly recommended! And Thanks to Abbie also giving me advices about my shop! awesome 5/5!

Magnery
Spain
4 months using the app
TYDAL replied June 15, 2023

Thank you so much for taking the time to leave us a review! We're glad to hear you had an excellent experience with our support team. We appreciate your feedback and hope to assist you again soon! - Lea, Rivo Support Manager

April 10, 2023

They are great with Helping you get things started. I love the friendly JEL she made me smile all the way through the process. THANK YOU!!

Princess Palace 1904
United States
4 months using the app
TYDAL replied April 10, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
All the best, Kevin

August 5, 2023

WOOOOOOOOOOOOOOOOOW, the best support ever. This team helps even with some thing that not connected with this App. OMG, thats amaizing !!!!!!!

PinkyStellar
Ukraine
4 months using the app
TYDAL replied August 7, 2023

Thanks for your kind words, and for sharing your experience. It means the world to us! We strive to provide above-and-beyond support to our valued customers. We're here for you anytime! 🙌
- Lea & Rivo Team

Edited January 23, 2023

I haven't used the App yet, but he customer service was top Notch. Thanks Arianna :)Also like the fact that you have editing options.

The Art Of Derma
South Africa
4 months using the app
TYDAL replied January 23, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Cheers, Kevin

January 19, 2023

I love this application! Thank you so much, and free stuffs too <3 <3 <3 <3

silverfoxartiststore
Hungary
4 months using the app
TYDAL replied January 19, 2023

We're so excited that you love our app! Your 5-star review is very much appreciated! 🙌 All the best, Kevin