TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,125)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

May 31, 2023

Outstanding support! The review tool is top-notch too. I received prompt assistance and the tool's features are fantastic. Highly recommend!

Elegant Beauté & Home
France
4 months using the app
TYDAL replied June 2, 2023

Thank you so much for your kind words and recommendation! It's so great to hear that our support team was able to provide you excellent assistance. We appreciate your recommendation and hope to continue providing great service to you! - Lea, Rivo Support Manager

January 8, 2023

Therese was amazing! Strange to say the best support i've ever received was on a review app but was honestly just brilliant, so quick and helpful and even gave an amazing tip to improve my site!!

JordanDarbyPhotography
United Kingdom
4 months using the app
TYDAL replied January 8, 2023

We're so delighted that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

November 7, 2022

I was looking for a good review app that was free of charge. The customer support was fast and helpful to get me set up.

Uniquegiftables
United States
4 months using the app
TYDAL replied November 8, 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any other questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

March 5, 2023

Great looking reviews app! Very helpful staff, spoke with Arianne and she was very helpful in assisting me with my setup. I'm just starting out and am so happy this app is FREE! You really cant go wrong, a great looking site and customer service is on point. Thank you!!

melsphera
United Kingdom
4 months using the app
TYDAL replied March 6, 2023

Your feedback is music to our ears! We're delighted to hear that you're pleased with our app and services, and we appreciate your taking the time to share your thoughts with us. We value your business and look forward to serving you again.
All the best, Kevin

January 11, 2023

Works well with the Loyalty App. Easily customizable. Customer service is also A+. Mica went above and beyond by also helping with other unrelated things! :)

sad girl scents
Philippines
4 months using the app
TYDAL replied January 11, 2023

Wonderful! 🎉Thank you so much for using our apps, and we are always here anytime you need us. Your 5-stars and positive review is very much appreciated! All the best, Kevin

Edited January 17, 2023

Wow, talk about amazing customer service ! Pete was so helpful, and responded within seconds of my message, solving my query in less then 2 minutes, which would have taken me an hour to do on my own. I’ve just downloaded the app but so far it looks terrific, easy to use and beneficial for sales.
With customer service like this, you couldnt find a better review app to use. Thanks so much Pete

UNBALANCED ACTIVE
Australia
4 months using the app
TYDAL replied January 17, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

March 23, 2023

rivo app is a great app for review is so easy thank you so much rivo and thank you jel from support this girl was helped me so much

Splentsy
Morocco
4 months using the app
TYDAL replied March 23, 2023

We're overjoyed to hear that you're having a positive experience with our app and services. Your support means the world to us!
Thanks, Kevin

June 14, 2023

Great service and customer support. Really appreciated how quick and responsive they were to my request.

Green Zebra Markets
Canada
4 months using the app
TYDAL replied June 15, 2023

Thanks so much for taking the time to write this review! We always strive to make our customers feel valued and heard. Thanks for choosing Rivo, and we hope to work with you again in the future! - Lea, Rivo Support Manager

February 9, 2023

I received fantastic customer support from Rivo, specifically from their representative Abbie. Abbie was quick to respond, polite and provided exceptional assistance. It's great to see this level of customer service, and I hope Rivo values and retains employees like Abbie.

The Passion Palace Co
United States
4 months using the app
TYDAL replied February 9, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. ✨ Best wishes, Kevin

July 29, 2022

Estou a usar esta app pela primeira vez e tive um apoio extraordinário do Lance, apoio ao cliente, que foi super rápido e prestável.
Gostei e recomendo!

Positivibes
Portugal
4 months using the app
TYDAL replied July 29, 2022

Muito obrigado por escolher nosso aplicativo e por nos recomendar à comunidade! 🍻 Saúde, Kevin