TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,125)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

August 15, 2023

Support is awesome!
Quick and easy chat, absolutely helpful and not time consuming at all.
Would recommend

Montiquo
Germany
4 months using the app
TYDAL replied August 18, 2023

Thanks so much for the awesome review! 😊 We're thrilled to hear that you had a quick and easy experience with our support team. We appreciate your recommendation!
- Lea & Rivo Team

November 20, 2022

The help that I got was amazing and I can't thank them enough for the support it really has set me up now for my businessQ!! :)

Christopher Lewis
United Kingdom
4 months using the app
TYDAL replied November 21, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin

Edited March 11, 2023

very efficient and went over and above what I needed suggesting new things to help improve my site. highly recommended

-
United Kingdom
4 months using the app
TYDAL replied March 12, 2023

We're thrilled to have exceeded your expectations. Thank you for your kind words and for recommending us to the Shopify community!
Cheers, Kevin

October 21, 2023

The app has everything I need and would want as a small business owner. I ran into a bit of confusion with getting everything set up the way I wanted but the live chat made it super easy for me to get immediate help and the agent I spoke with, Mica, was kind and had every answer + solution I needed right at her fingertips. 10/10!

Earth's DVine Essentials
United States
3 months using the app
TYDAL replied October 23, 2023

Thanks for your awesome review! We're thrilled our team could help make setup easier. Don't hesitate to reach out if you need anything else.
- Lea & Rivo Team

August 25, 2023

Abbie was very polite and helpful. great customer care. She was knowledgeable and attentive with getting me the help i needed. thanks again, Abbie!

Not-a-Dolla General Store By: MANOY CO.
United States
3 months using the app
TYDAL replied August 30, 2023

Thank you so much for your review! We're thrilled to hear that our support team provided helpful assistance. Your feedback means a lot to us! Thanks again, and have a fantastic day!
- Lea & Rivo Team

October 4, 2023

Great Service

Christmas Corner Club
United Kingdom
3 months using the app
TYDAL replied October 6, 2023

Thank you for your review! We're thrilled to hear that you enjoyed our support service.
- Lea & Rivo Team

January 10, 2024

Amazing app, good customer service. Thank you Abbie for help, customer service experience and suggestions. <3 Thank you Rivo that you exist

CATMEME
Lithuania
3 months using the app
TYDAL replied January 12, 2024

Glad to hear you had a great experience! Your kind words and continued support for Rivo mean a lot to us. Thank you so much!
- Lea & Rivo Team

January 4, 2023

It's super easy to use, and Abbie, a person on the support team was super helpful and solved a problem I didn't even know I had. I would definitely recommend this app to anyone who wants to have reviews on their store.

Hot Trends Shoppe
United States
3 months using the app
TYDAL replied January 4, 2023

We are so happy that you love our app and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉All the best, Kevin

December 7, 2023

The customer service is great and the app is good and easy to use

Atlanta Handmade Crafts
United States
3 months using the app
TYDAL replied December 8, 2023

Thanks for your feedback! We're thrilled you find our app easy to use and our customer support helpful.
- Lea & Rivo Team

September 12, 2023

support was great so far, very first use.

Alaska Adventure Shop
United States
3 months using the app
TYDAL replied September 15, 2023

We're glad you had a great experience with our support team. Let us know if you need any more help!
- Lea & Rivo Team