TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.
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Abbie, whas really friendly and did everything i expected to be done. When something has to be fixed, or done. They will give u a perfect service
Thank you so much for the kind words! We always strive to exceed our customers' expectations and appreciate your feedback. If there's anything else we can do for you, please don't hesitate to reach out! :) - Lea, Rivo Support Manager
Mica was an awesome help like always. Very thorough, patient and enjoyable to chat to. That girl needs a raise!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Much appreciated, Kevin
Support is spot on, Pete helped me instantly and solved my problem right there, hope they continue to do so :)
Thanks for the awesome feedback! 😊 So glad our team could assist you and fix your issue. 🎉 We're committed to providing great support for our customers and are here for you if you need help with anything else!
- Lea & Rivo Team
I would say that the app is pretty simple to use and the CSR is very quick to response. So far so good, I also got a suggestion in regards to my store something that I didn't really know about, which made so much sense to me when Pete suggested it with a link to Shopify Help and a picture diagram on how to do it which I am really amazed that now I know....I guess you learn something new everyday when you are building a Ecom store! Thank you Pete your customer service and delivery is on point!! YOUR AMAZING!
You are wonderful! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Easy to use app! Great customer service! Abbie was the best at helping me and even gave me some advice on my website that helped me out! Thanks Rivo and Abbie!
Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin
Very good app and prompt support, hassle free and works very well.
Thanks for your kind words! We're thrilled you love the app and our support. Your feedback means a lot to us!
- Lea & Rivo Team
Support is great :)
Thank you! We're glad you had a great experience with our support team. Let us know if there's anything else we can assist you with!
- Lea & Rivo Team
Jel responded very quickly and was more than helpful. She helped with some app settings that I wasn't even aware of. Just started using the app. It already seems it's going to very well.
Your satisfaction is our top priority, and we're glad to hear that our app is working well for you. Thanks for using our app, and please let us know if any questions come up or if we can help along the way.
All the best, Kevin
Top Class app. you pretty much need this app only. customer service is like never seen before. very help full .thank you guys and keep building.
Thank you so much for the kind words! Your support means the world to us, and we'll keep working hard to bring you the best experience possible. Cheers! - Lea, Rivo Support Manager
Only been using App for short time but the help I just received via the chat was excellent, concise and easy to follow. Jel was very helpful and provided me with additional info & help on other subjects that I was unaware of and will be of great help. Good work.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊
Best wishes, Kevin