TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,320)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting store credibility and customer trust, which enhances conversion rates. Key features include photo reviews, automated review requests, and customizable widgets that align with store branding. The app is user-friendly and integrates smoothly with Shopify. Merchants also appreciate the responsive and effective support team, which enhances the overall user experience.

April 20, 2022

Helpful, easy to use app. Support were helpful and suggested other apps which would help me grow my customer base

Bulletproof Gear
United Kingdom
4 months using the app
TYDAL replied April 20, 2022

We truly appreciate you using our app, and thank you for taking the time to leave feedback! Please feel free to contact us anytime if you have any questions or experience issues along the way. We're always here to help. 😊 Much appreciated, Kevin

January 17, 2023

Rivo is a great app with great customer service. Abbie really helped me out with my questions and was super patient.

Desoire
United States
4 months using the app
TYDAL replied January 17, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

November 11, 2022

Abbie helped me set up the app and gave me all of cool options to customize it to my branding. I really appreciated that and helped figure out to customize parts of my store to make it look better by giving me good suggestions to make my site better.

Pets Vendor
United States
4 months using the app
TYDAL replied November 14, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

May 8, 2023

Paul was awesome! Took care of the branding and also gave me some freebies along the way! Awesome service!

VIII Out Of X
United States
4 months using the app
TYDAL replied May 9, 2023

Thank you so much for your kind words! Happy to hear that you had a great experience with our support team. We love going the extra mile for our customers and we hope to continue providing you with awesome service! - Lea, Rivo Support Manager

September 1, 2022

The app was user friendly and easy to navigate. Betty, the one who assisted me, was fast and also took the initiative to share other customisation options. Rivo products and the support system is the best!

calligraphybyfeona
Philippines
4 months using the app
TYDAL replied September 1, 2022

Excellent! It's music to our ears that you are happy with our app! Thanks so much for the kind words and 5-stars! 🤩 All the best, Kevin

July 1, 2022

Thank you so much betty for your help. This app is a great app and betty was patient enough to help me and explain everything on all the amazing functions and benefit of this app. Great customer service skills , very friendly , she is a people person. Thank you Betty , you are the best.

Malak's Boutique
United States
4 months using the app
TYDAL replied July 1, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

January 7, 2023

installed the app no problem's . the stuff where really helpful and quick at setting thing up for me very happy so far thank you

Esyclick
United Kingdom
4 months using the app
TYDAL replied January 8, 2023

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

September 7, 2023

Great support channels, they have people who are certified 95% (with an error of ±5%) human and above, responding to your inquiries right away!

Coaster Melodies
United States
4 months using the app
TYDAL replied September 12, 2023

Thank you for your review! We're happy to hear that our support team was helpful and efficient. We're always here to assist you whenever you need us.
- Lea & Rivo Team

December 18, 2023

Great support team, Arianne was very helpful and the app is very easy to set up. I would certainly recommend !

Onest Store
France
4 months using the app
TYDAL replied December 20, 2023

So glad to know our support team was helpful and the app setup was a breeze! Thanks a lot for recommending us!
- Lea & Rivo Team

Edited December 18, 2023

I'm so excited to use this app. I just downloaded the app and my rep Abbie was so absolutely helpful. Even helped with other things. Thank you Rivo for having such great reps and apps!

shopthebella
United States
4 months using the app
TYDAL replied September 3, 2023

Thank you so much for your kind review! It truly made our day 😊 We're thrilled that our app and our team were helpful! 🙌🏼 We strive to provide the best support and help with everything you need.
- Lea & Rivo Team