TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,111)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

June 27, 2023

Without a doubt the friendliest and most empathic customer service agent (Abbie)! Extremely helpful and the app itself is amazing.

Clockwork Cabinet
Belgium
3 months using the app
TYDAL replied June 29, 2023

Thank you for your kind words! So happy to hear that our team exceeded your expectations! 🙌 We take pride in delivering amazing experiences and having a friendly team. If you need anything else, we're here for you! 💪 - Lea, Rivo Support Manager

February 8, 2023

Paul made everything a breeze and super simple. 10/10 Customer Service! He repeated my time was patient and understanding.

Quo2opia
United States
3 months using the app
TYDAL replied February 9, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Best regards, Kevin

November 16, 2023

Paul made the plugin work perfectly for my theme. it was awesome how wuick he managed to fix my issue!

Olele
India
3 months using the app
TYDAL replied November 17, 2023

Happy to hear the app's working great for you! We're glad we could be of help! Thank you for your kind feedback.
- Lea & Rivo Team

November 22, 2023

Amazing, Highly recommend using Rivo, Jel helped me so much with step by step guides and giving me a helping hand with suggestions to improve my store and She was super friendly and supportive, 5*

High!con
United Kingdom
3 months using the app
TYDAL replied November 28, 2023

Thanks for your awesome review! We're thrilled you love our app and found our support team helpful. Your satisfaction is our top priority!
- Lea & Rivo Team

April 13, 2023

Great experience! Your texting them directly, their fast and know how to put up a conversation. Make sure all your needs is taking care of and let you know any errors or mistakes you have made with your website.

KStarr Kreations
United States
3 months using the app
TYDAL replied April 13, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

May 15, 2023

Arianne was extremely helpful with my request. I asked her to add starts on the collection and home page, she readily obliged

Plant Yaar
India
3 months using the app
TYDAL replied May 16, 2023

Thanks so much for taking the time to leave this review! Our team takes pride in providing helpful and responsive support, and I'm glad we were able to meet your expectations. Let us know if there's anything else we can do to help! - Lea, Rivo Support Manager

December 11, 2023

1 numara

Mantiyuvam
Türkiye
3 months using the app
TYDAL replied December 13, 2023

Çok teşekkürler! Sizin gibi mutlu müşteriler görmek bizim için büyük bir sevinç. Her zaman yardımcı olmaktan mutluluk duyarız!
- Lea & Rivo Team

December 11, 2023

Solid features for the free plan

SignalGuard
New Zealand
3 months using the app
March 13, 2022

kind and easy service . I am not finished to install yet, but I think it will work fine. Thank you.

Sarahmaleen Beauty
Germany
3 months using the app
TYDAL replied March 14, 2022

Thanks so much for choosing our app. If you need assistance along the way, just let us know. We're always available to help. Best wishes, Kevin

January 16, 2023

Can not fault the team @ Rivo! Always super helpful and their apps awesome!

Customer service is beyond expectations!

DeliciouslyPlayful
Australia
3 months using the app
TYDAL replied January 16, 2023

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin