TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,111)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

December 27, 2023

Need to set it up and work it, but for the services it offers, I'm very optimistic. As the support given by Rep. Mica encouraged my immediate use of the Rivo features.

Mama Elise's Boutique -- women's clothing
United States
2 months using the app
TYDAL replied January 5, 2024

It's great to hear that! We're thrilled our team was helpful. Feel free to reach out if you need any more help.
- Lea & Rivo Team

June 3, 2022

spettacolare gentile velocissimo disponibile e molto educato, spero che anche a voi capiti AA per aiutarvi

Bicchierinicaffe
Italy
2 months using the app
TYDAL replied June 3, 2022

Sei così fantastico! Grazie mille per i 5 stelle! Cordiali saluti, Kevin

November 23, 2023

Looks great so far. Micah and Jel in support are great also!

Hot Honey Beauty Co
Canada
2 months using the app
TYDAL replied November 28, 2023

Lovely to hear that you're enjoying our app! Thanks for your feedback. We're here if you need any help!
- Lea & Rivo Team

March 9, 2023

Jel, was great to work with I appreciated all the great offers they provided , Made my bad day a whole lot better

L&N Boutique
United States
2 months using the app
TYDAL replied March 9, 2023

We're so happy to hear that our services have been making a positive impact! If there's anything else we can do to help, just let us know.
Cheers, Kevin

October 22, 2023

Great customer service Abbie is great would recommend to everyone.

Duffle Bag Enterprises
United States
2 months using the app
TYDAL replied October 25, 2023

We're glad you've had a good experience. Thank you for your kind words!
- Lea & Rivo Team

June 27, 2023

Rivo customer service was quick to respond and take care of any issue I had. I can see why their rating is so high. No matter how large or small your business is currently, they are more than willing to help with any issue you may have.

Pine Empire
United States
2 months using the app
TYDAL replied June 29, 2023

Thanks for the amazing review! 😊 It's awesome to hear that our team was quick to respond and resolve any issues. We genuinely care about our customers and always strive to provide top-notch support. Feel free to reach out anytime if you need assistance. 👍 - Lea, Rivo Support Manager

September 8, 2022

The customer service was really great. I was able to get so much done in one session. The service rep Abbie was able to get everything I asked of done and it was done quite fast.

Tutto Bene Biscotti
United States
2 months using the app
TYDAL replied September 9, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

January 14, 2024

thanks good customer support paul helped me so much thanks

Bespoke
Pakistan
2 months using the app
TYDAL replied January 16, 2024

Thanks for your kind words! We're always here to help, and super glad we could assist you. Your thanks means a lot to us! 😊
- Kevin & Rivo Team

February 6, 2023

Paul was a great supporter makes a good job ♥ i Give him 10 out of 5 stars fast response is very authentic supporter

Gifhornconsulting
Germany
2 months using the app
TYDAL replied February 6, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and wonderful feedback! Cheers, Kevin

August 17, 2022

App was super easy to install and enable. Lance helped me to customize the widget and was very useful in the chat! Great app!

GLDXCHNG
United States
2 months using the app
TYDAL replied August 17, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer services! We're always striving to top your expectations and love the feedback! Thanks, Kevin