TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,109)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

December 20, 2023

i would definetely recommend this app to be installed and use by every one as its user friendly and the online assistance is prompt and result oriented, just go ahead and instal the app to enjoy your online store and give a new look to your products by getting satisfactory 5 star rating on your newly launched or old dead products.

iAccessories
India
2 months using the app
TYDAL replied December 27, 2023

Thanks for recommending our app! We're thrilled you find it user-friendly and helpful. Your success is our goal!
- Lea & Rivo Team

May 13, 2023

Sehr guter Custom Support, ohne diesen wäre ich wahrscheinlich nicht weit gekommen. Sehr freundlich und Hilfreich. Ich kann die app weiterempfehlen.

Tornado Shaker
Germany
2 months using the app
TYDAL replied May 16, 2023

Vielen Dank für Ihre Bewertung! Ich freue mich zu hören, dass unser Support-Team Ihnen helfen konnte und dass Sie mit unserer App zufrieden sind. Vielen Dank für Ihre Empfehlung! - Lea, Rivo Support Manager

December 22, 2023

amazing customer service

Gainsom
United States
2 months using the app
TYDAL replied December 27, 2023

Thrilled to hear you love our customer service! Thanks for the awesome feedback.
- Lea & Rivo Team

January 24, 2023

Great customer service, had a good experience, really helpful and found some things to add to my store all thanks to Abbie. Glad I came across this today!

HeadsetOn
United Kingdom
2 months using the app
TYDAL replied January 24, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

December 17, 2022

Simple and quick to edit. I just downloaded that app to my store, and i must say, that this is very easy to install, and I like that everything is free here and the support is very nice!

Redhours
Germany
2 months using the app
TYDAL replied December 19, 2022

We're so glad you like our app so far! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

May 7, 2022

I've just installed the app. It looks great and a lot of customization is possible. I had some additional questions. Lance answered me a few seconds after I opened the chat and he took the time to answer me. A great app with a great customer service. And that for free...

0031 Shop
Netherlands
2 months using the app
TYDAL replied May 9, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

Edited December 15, 2022

Great app! and awesome that its free for real!! so its nothing else to say than, go download this shit! cus its dope!

and the support girl.... just awesome :) respectful and presise. i told her i was death tired after a long day @ work, and she totally respected that. it made my evening a bit brighter, cause it does when someone smiles at you.. i believed she smiled on the other side ;)

themonkey.no
Norway
2 months using the app
TYDAL replied December 19, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

November 27, 2023

Great service honestly, helped me a lot to better my store and i definitely recommend to everyone.

MT DRIP
United Kingdom
About 2 months using the app
TYDAL replied November 28, 2023

Thanks so much for your amazing feedback! 😊 We're thrilled we could provide suggestions for your store. Your recommendation means a lot!
- Lea & Rivo Team

January 2, 2023

Great help and very quick response. I am happy I did not have to wait very long, I don't like chat service, but this one was different. The tech was efficient and knew what they had to do and very friendly response. I would recommend rivo services

Mahogani City
United States
About 2 months using the app
TYDAL replied January 2, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

May 5, 2023

Wow. The customer service is top-notch! Everything is easy to customize and then when you need to talk to someone, they go above and beyond to ensure a satisfactory conclusion. At least, Jel did. She was amazing. Highly recommend. 10 out of 5 stars.

Bluestone Prairie Media
Canada
About 2 months using the app
TYDAL replied May 8, 2023

Thank you so much for your amazing feedback! It is our goal to provide you with top-notch support. We appreciate your kind recommendation! - Lea, Rivo Support Manager