TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,111)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

February 12, 2023

eine sehr gute app die vorallem gratis ist. besonders der service hat mir sehr geholfen. das verifizieren ging auch sehr schnell.
kann ich nur weiterempfehlen

GBuy
Germany
About 2 months using the app
TYDAL replied February 12, 2023

Du bist so wunderbar! 🎉Vielen Dank für die positive Bewertung und dass Sie uns der Shopify-Community weiterempfehlen! Wenn Sie jemals etwas brauchen, sind wir immer für Sie da! Tschüss, Kevin

March 7, 2023

muy buen servicio al cliente y muy amables, me empezaron a seguir en instagram y todo jajajajajj :))

waralstyle
Spain
About 2 months using the app
TYDAL replied March 7, 2023

Su revisión de 5 estrellas y comentarios positivos significan mucho para nosotros. Nos complace saber que estamos satisfaciendo sus necesidades y brindándole una excelente experiencia.
Saludos, Kevin

September 18, 2023

they help me to let my store Look better

Angry Wild
United Arab Emirates
About 2 months using the app
TYDAL replied September 19, 2023

Thank you for your kind words! We're glad we could assist you in making your store look better. It's always our pleasure to help!
- Lea & Rivo Team

November 14, 2022

An amazing app and totally free. Costumer service very very fast and very helpful. The app very easy to use and professional made.

RetroDiana
New Zealand
About 2 months using the app
TYDAL replied November 15, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

April 3, 2023

Arianne was so nice and she completely helped me out. She also gave me some extra pointers that I hadn't thought of. I recommend this app to anyone that needs customer reviews about their products.

NIQULY SCENTED CANDLES
United States
About 2 months using the app
TYDAL replied April 3, 2023

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Cheers, Kevin

January 14, 2024

Paul from your costumer service is a gem of a person, really helped us a lot with the setup. Thanks Paul for the helping hand.

Aviion.Shop
India
About 2 months using the app
TYDAL replied January 16, 2024

It's music to our ears that you are satisfied with our customer service! Your positive feedback is much appreciated!
- Kevin & Rivo Team

January 26, 2023

Would 100% recommend! Great, speedy support from Arianne in sorting branding and she provided me with some additional guidance on settings elsewhere on my site!

SavoryNation
Romania
About 2 months using the app
TYDAL replied January 26, 2023

We are so happy that you like our support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

June 2, 2023

I recently had the pleasure of using Rivo and I must say it was an absolutely fantastic experience. From start to finish, the level of service I received was exceptional, leaving me completely satisfied and impressed, & thank you Jel for your assistance.

HappyLil
Morocco
About 2 months using the app
TYDAL replied June 5, 2023

Thank you so much for taking the time to leave this review! We're thrilled to hear that you had a great experience with our team. We always strive to provide exceptional service to all our customers. Thanks again for your kind words and we hope to have the pleasure of serving you again soon! - Lea, Rivo Support Manager

December 10, 2022

I recently had an excellent experience with the customer service team at Rivo . They were very helpful, friendly, and professional in addressing my questions and concerns.

The customer service representative I spoke with was knowledgeable and able to provide me with clear and concise answers to all of my questions. They were also very patient and understanding, and they took the time to make sure I was satisfied with their response.

In addition, the customer service team was able to resolve my issue quickly and efficiently. They provided me with a solution that exceeded my expectations, and I was very impressed with the level of service and support they provided.

Overall, I am extremely satisfied with the customer service I received from Rivo. I would highly recommend their services to anyone looking for high-quality and professional customer support.

QETELLO
Sweden
About 2 months using the app
TYDAL replied December 12, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for sharing positive words about us. If any questions come up or if we can help along the way, please don't hesitate to let us know. 🙌 All the best, Kevin

February 20, 2023

Abbie was amazing. She helped me with exactly what I needed within a minute. Impressive. She also went above and beyond with a few things she didn't have to, nor did I expect but I am very grateful, and I can't wait to recommend them to my fellow business friends!

Rave Lingo
United States
About 2 months using the app
TYDAL replied February 21, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything we can do to improve your experience, please don't hesitate to reach out.
Best regards, Kevin