TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.
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Pete was a lot of help with removing the branding and even answered a few extra questions I had about app functions. He did everything right and knew all the answers.
I love the app but would like a couple additional features that I feel would be helpful. But I see you may come out with them on updates in the future, so I will be patient. I was trying to get reviews from customers before I found this app so it was a pleasant surprise that it will be so easy now without me manually doing things to get them.
We're happy to hear that we were able to assist you with removing the branding and answered your additional questions in a knowledgeable and helpful manner. We appreciate your feedback on the features that you would like to see in our app, and we're always looking for ways to improve our product. We're glad to know that you've found our app to be a helpful tool for obtaining customer reviews, and we hope that our future updates will continue to meet your needs.
Best regards, Kevin
Abbie was super helpful and made it easy for me to use the app. The app setup is super easy and convenient. Love Love Love
Your enthusiasm is contagious! 😊 We're so glad you found our help and the app setup easy and convenient. Thanks for the Love!💖
- Kevin & Rivo Team
Very good experience. i used it since 15 days. customer support is also very good. Thanks to Rivo...
Thank you so much for your kind words! We're glad to hear you're enjoying your experience with us and appreciate your feedback. We're always here to provide excellent customer support, so please don't hesitate to reach out if you need anything. - Lea, Rivo Support Manager
I love it! Very friendly and helpful service. Fast responses too!
Thrilled to hear you're happy with our support! Your feedback means a lot to us.
- Lea & Rivo Team
Great customer service!! Paul was very helpful and took care of the initial requests to help setup quickly.
Thank you so much for sharing your positive experience! We appreciate your kind words and hope to continue providing excellent customer service. - Lea, Rivo Support Manager
abbie was so good customer servise she helped for my all problem with rivo i will mis her :(
We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. 😊 Thanks, Kevin
That's Great
Help you for more feedback and help you that get more credit,
Thank you
Thank you for your feedback! It's our pleasure to help and assist! Feel free to reach out anytime you need help!
- Lea & Rivo Team
She was great and gave me good tips for my store! Was also a great help with removing the branding for me
Thank you for the lovely feedback! We're so glad to hear that our advice helped your store. It was a pleasure working with you and We're always here to help if you need anything else! - Lea, Rivo Support Manager
Great app, and with it being free, you can't really go wrong with picking this app. And the customer support is awesome!
Excellent! We appreciate you using our app and thanks for the positive 5-star review! Cheers, Kevin
Loved it and the rep was very helpful. The only thing I don't like is the email address being required.
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin