TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,111)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

March 21, 2023

Free, works amazing, easy to use, very helpful support that gives extra store tips... What more could you ask for?

Abstract Infinity US
United States
About 2 months using the app
TYDAL replied March 21, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed!
Cheers, Kevin

July 18, 2022

Great assistance from Lance, love the design of the app, it is simple to use and has a lot of useful functions.

SNEAKERMASK
Spain
About 2 months using the app
TYDAL replied July 18, 2022

We are so pleased that you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 Best wishes, Kevin

November 24, 2022

Assistance by Mica was very helpful, she did a great job helping me set up Rivo for my store and did a helpful job with suggestions for my store.

Home Shore
United Kingdom
About 2 months using the app
TYDAL replied November 24, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

November 10, 2023

thank you very much very helpful people

jawharastore.com
Italy
About 2 months using the app
TYDAL replied November 13, 2023

We're so glad you found our support helpful! Thanks for your kind words, it means a lot to us.
- Lea & Rivo Team

May 3, 2023

The app is better than others as it seen. I will explore more for sure. Chatting with kind Mica helped me a lot to set up and confirm my store.

EMFARIOL
Türkiye
About 2 months using the app
TYDAL replied May 3, 2023

Thank you for your wonderful feedback! It's great to hear that we've been able to help you get your store up and running smoothly. We look forward to continuing to provide excellent service and helping you succeed with your store! - Lea, Rivo Support Manager

February 9, 2023

Just set up the app in my store, and was very grateful for the assistance I received from Jel. She was able to verify my store on the app and then also gave me some other assistance in setting everything up in my store. I look forward to using this app.

Finely Dressed Boutique
United States
About 2 months using the app
TYDAL replied February 9, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 28, 2023

wow, this app is really really good and the assistant was so kind.
I am happy with this app, I 100% recommend to use this app whatever problem you have the staff will fix it with so much welcoming., thanks Mica.

LADYLAND.ca
Canada
About 2 months using the app
TYDAL replied October 31, 2023

Thanks for the wonderful feedback! We're happy to hear about your positive experience with our app and customer service. Your recommendation means the world to us.
- Kevin & Rivo Team

August 20, 2022

I choosed this app basend on a friends recommendation and its exactly what I need. Alex from the support was super friendly and helpfull. Clearly will recommend the app further:-) Thanky you!

BeetleMouse
Switzerland
About 2 months using the app
TYDAL replied August 22, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

August 23, 2022

The customer service is really good. My chat with Betty went very well and she resolved my query quickly.

livelytical
United Kingdom
About 2 months using the app
TYDAL replied August 23, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

April 12, 2023

I had excellent support and found it very easy to set up. Very beneficial and made easy.

MapleMomentum
Canada
About 2 months using the app
TYDAL replied April 12, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin