TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
Refine
-
By rating
Arianne was amazing. She took the extra time to personally help me with my csv file was missing some reviews being uploaded. Very patient and kind. Thank you guys so much!!! Great staff.
We appreciate your feedback! Happy to hear that you had a great experience with our team. Thank you for the kind words and support!
- Lea & Rivo Team
The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.
Thank you so much for taking the time to share your experience! We're happy to hear that our app was easy to set up and that our team were able to provide helpful support. Please don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager
The support team was quick and responsive for setting up my page.
Well see how it goes but the initial response left a good feeling
So happy to hear that our support team was able to help set up your page! 🚀 We're thrilled to have you on board and can't wait to see how things go. If you have any questions or need assistance, we're here for you! 🙌
- Lea & Rivo Team
Paul was very helpful!! Always a great experience with Rivo customer service reps. I would recommend all their apps. Thanks :)
It's great to hear that our app is meeting your needs and expectations. Thank you for taking the time to share your positive experience with us.
Much appreciated, Kevin
"Paul is great. I am so grateful for the time and patience while I set up this new, exciting feature. Looking forward to using this app."
Thank you so much for your kind words! We're glad to hear you had a smooth setup process and are excited to start using our app. We're always here to help if you need us! - Lea, Rivo Support Manager
thanks to Arianne, I could fix a little issue with the branding, and now it works perfect as well as I wanted.
Awesome! Thanks so much for the 5-stars! 🌟 Cheers, Kevin
Had some questions about how to set up the app, Arianne from support was very helpful. Sound like exactly the app I need
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Pete is an awesome person! He was able to answer my questions and also provide helpful tips. I feel that he is a person who goes out of his way to make sure that people get the best customer service. You guys are lucky to have a representative who takes his role to represent Revio so well! Well done!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Arianne with their customer service was super helpful and answered all of my questions, so I give the app 5 stars for customer support. She answered right away and was very patient with me being a new user as well.
We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. Thank you so much for the 5-stars! 🌟
All the best, Kevin
Arraine was such a great support, she really helped me thoroughly with each and everything i had a question about
Thank you for sharing your experience with us! We're so glad to hear that our team provided excellent support and answered all your questions. We appreciate your business and hope to continue providing excellent service in the future. - Lea, Rivo Support Manager