TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
Refine
-
By rating
Love the app love the support, Abbie was quick to answer all my questions. really went the extra mile Thank you!
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Arianne was very helpful with removing the branding once I verified my store URL.
I would absolutely recommend this app and company.
We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others.
Thanks, Kevin
El chat en vivo es bastante rápido y la atención es excelente. Voy a empezar a usar los widgets hasta ahora pero lo que veo por el momento se ve muy bien.
¡Gracias por compartir su experiencia! Nos alegra que haya disfrutado de nuestro chat en vivo y nuestra aplicación. Gracias por elegirnos, no dude en comunicarse si necesita ayuda. 🎉 - Lea, Rivo Support Manager
So far the app works great, intuitive and simple, not buggy, and the customer service has been stellar
Thank you for the positive review! We really appreciate you using the app! Cheers, Kevin
Support was super helpful! Was assisted very promptly about getting verified, and more information about the app.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
This app has a great customer service team that is ready and willing to help your business succeed.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. 🙌 All the best, Kevin
Jel was extremely helpful in providing me the resources to make Rivo my main reviews and loyalty/refferal app! She was extremely nice, and I can't wait to set the reviews up in my store!
Here at Rivo, we always strive to provide our customers with the best possible service and solutions, and we're glad to know that we're able to meet your expectations. We hope that the reviews set up in your store will help your business thrive.
Best wishes, Kevin
My review is for Betty, the agent who helped me. She was fantastic! Friendly, warm, and engaging. I never felt rushed while she guided me through several issues. One issue could not be resolved, but that was no fault of her at all. It was just a minor limitation with my chosen them. If all the customer service reps are like her, then I will be referring everyone to Rivo. And if they are not like her, I suggest she gives some training classes. :) Thank you so much, Betty!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Good feature and very helpful team! I just installed this app and will explore more! Thank you Pete!
Thanks for the kind words! 😊 We're glad you find the app's feature helpful. Have fun exploring the app and if you need any assistance, feel free to reach out!
- Lea & Rivo Team
I received excellent customer service from Pete. They answered my request quickly and solved my problem.
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin