TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,111)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

October 4, 2023

Good!

pinkunnie
United States
About 2 months using the app
TYDAL replied October 6, 2023

Thanks for the feedback! Let us know if there's anything else we can do to improve your experience!
- Lea & Rivo Team

May 7, 2023

Amazing service!!!!! The person helping me was amazing and very kind. She helped me in every way possible. Thank you, Jel.

Musicalware
United States
About 2 months using the app
TYDAL replied May 8, 2023

Thank you so much for sharing your great experience with us! It's always our goal to provide top-notch service and support. We appreciate your business and hope to serve you again soon! - Lea, Rivo Support Manager

December 18, 2023

I love the app, it's easy for both me and my customers to use, and the support staff is super helpful!

Wildflower Hat Studios
United States
About 2 months using the app
TYDAL replied December 20, 2023

Thanks for your awesome review! We're thrilled you find our app easy to use. Our support team is always here to help!
- Lea & Rivo Team

September 6, 2022

This is such an excellent company to work with and we love leaving reviews for companies like this. They are really committed to making certain that their clients understand and help to make certain of that. They make you feel more than just a client but a part of the RIVO family.

UNITED BELIEVING POWER ONLINE STORE
United States
About 2 months using the app
TYDAL replied September 6, 2022

What a wonderful review! 😍 Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 26, 2023

The customer service I received from Paul on initial setup of the app was outstanding! Thank you so much Paul!

Soleil Guitars
United States
About 2 months using the app
TYDAL replied June 26, 2023

Thanks for the awesome review! Glad to hear that our team was able to provide you with exceptional customer service during the app setup. Thank you for choosing Rivo! - Lea, Rivo Support Manager

June 26, 2023

The customer service was quick to help me set up what i want. Pete was very helpful and even made some suggestions. Highly recommend. Thank you.

PANZYSHOP
United States
About 2 months using the app
TYDAL replied June 26, 2023

Thanks for your kind words. Glad to know our support team was able to assist you promptly. We strive to go above and beyond to make your experience even better. Thank you for the recommendation! - Lea, Rivo Support Manager

November 21, 2023

Super amazing customer service! Helped me in minutes and was so nice to me the whole time. Reply back time is super fast as well! Yall are doing great!

AZIA’S WIG REHAB
United States
About 2 months using the app
TYDAL replied November 28, 2023

We're super happy to hear you enjoyed our service. Your kind words make our day. Thank you so much!
- Lea & Rivo Team

February 17, 2023

Jel was amazingly helpful today with everything I needed!
Very fast and efficient, I even received bonuses for free. Great work!

Original White
United Kingdom
About 2 months using the app
TYDAL replied February 19, 2023

Thank you so much for your kind words. We're thrilled to hear that you're enjoying our services! Much appreciated, Kevin

September 14, 2023

Amazing app, great customer support as welll!

Glam Galore
India
About 2 months using the app
TYDAL replied September 15, 2023

Thank you so much for the feedback! We're thrilled you're enjoying our app. Our team is here to help anytime!
- Lea & Rivo Team

October 9, 2023

Best review implementation app on shopify. Customer support was awesome

Inner Peace Essentials
United States
About 2 months using the app
TYDAL replied October 13, 2023

Thanks for the great feedback! We're glad you found our app helpful, and we're always here to provide awesome customer support.
- Lea & Rivo Team