TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

April 18, 2023

This app seems awesome.

I have been trying different apps, and the truth is I returned to Rivo because they have such awesome support. So many apps take days to figure something out. Rivo always seems to help right away. I am so impressed with their service, and their apps.

Paul helped me figure things out today and was very helpful. Thanks!

Energy Peace Shop
United States
About 2 hours using the app
TYDAL replied April 18, 2023

We are delighted to hear that you find our app awesome! We appreciate your kind words and feedback and hope that you continue to enjoy using our app. If you have any further questions or concerns, please do not hesitate to reach out to us. Our support team is always available and happy to assist you.
Cheers, Kevin

September 20, 2023

Paul was really helpful and went above and beyond supporting me with the review app. Rivo customer service is always top notch and much appreciated.

GlowBathandBodyCo
United States
About 2 hours using the app
TYDAL replied September 22, 2023

Thanks for your kind words! We always strive to go above and beyond to support our customers. We appreciate your feedback!
- Lea & Rivo Team

July 13, 2023

I use Rivo for another app, and decided to move our reviews app from another big app to Rivo's. Their product is much easier to work with, looks cleaner, and the customer support is definitely better.

KIMBY
United States
About 2 hours using the app
TYDAL replied July 17, 2023

Thanks for sharing your feedback! 🙌 We always strive for user-friendly experiences and make sure our customer support is top-notch. If you need anything, our team is here to help!
- Lea & Rivo Team

October 15, 2022

Great app with amazing customer support. Very quick and helpful. All features were free and cs even gave me tips how to improve my store!

Little Big Store
Austria
About 2 hours using the app
TYDAL replied October 17, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

February 27, 2023

Abbie was great! loved her energy and she gets the job done! thanks again for all your help! she's the best!

Bare Faith
United States
About 2 hours using the app
TYDAL replied February 27, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

December 1, 2022

App Muito Top De linha. Sem contar o atendimento da "Jel" Me atendeu super bem Me fez o dia mais feliz!

Holy Dei
Brazil
About 2 hours using the app
TYDAL replied December 1, 2022

Muito obrigado! Esta revisão fez o nosso dia! 🙌 Abraços, Kevin

Edited February 9, 2023

We just started using this app, had a few questions and reached out.
Jel was the person who popped on and what an absolute treasure!
Knowledgeable, made excellent suggestions we had not even thought about, and extremely helpful.

We are liking the app and look forward to using their other apps as the customer service is top notch. We are definitely recommending this app!

MumsKitchens NYC
United States
About 2 hours using the app
TYDAL replied February 9, 2023

Thanks so much for choosing our app and for the awesome 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

August 26, 2023

So far, this app has been very convenient for my business. I have been growing my business on Etsy for 2 years now and am finally ready to open up my new website. I saw someone else using this app and thought I would give it a try. So far, it has been very user friendly and the help I have gotten from support was more than enough! Thank you so much! I look forward to utilizing this app on my website.

Venture Pup
United States
About 2 hours using the app
TYDAL replied August 30, 2023

Thanks for sharing your experience with our app! We're thrilled to hear that it's been convenient for your business. We're here to support you all the way. If you need any assistance, feel free to reach out.
- Lea & Rivo Team

May 19, 2023

Your colleagues Abbie was great, she provided me with some good insight and information on how to make my store better as well as verifying my account, she replied back very quick and simplified everything for me to make things easier.

TRU COSMETICS
United Kingdom
About 2 hours using the app
TYDAL replied May 22, 2023

Thank you so much for sharing your experience! It's always our goal to make things easier for our valued merchants. We appreciate you taking the time to leave this feedback and look forward to serving you again soon! - Lea, Rivo Support Manager

November 30, 2022

So helpful and fixed the problem I couldn't do, great support team, would definitely recommend this app

Couture Boutique
United Kingdom
About 2 hours using the app
TYDAL replied November 30, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin