TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,897)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by building customer trust through efficient review collection and display. It integrates seamlessly with Shopify, offering customization, automated review request emails, and easy management of comments and ratings. The user-friendly interface and responsive support team enhance the user experience, making it a valuable tool for any online store.

September 8, 2024

Nice!

Quenchers
Canada
5 days using the app
TYDAL replied September 9, 2024

Thanks! We're glad you think so. Let us know if there's anything else we can do to make your experience even better!
- Kevin & TYDAL Team

June 10, 2024

This is a good app, but I would suggest you look for reviews to automatically import from Ali Express, and Alibaba. That is crucial. Please think about that ASAP.

Top-Notch Gadget Collections
United States
10 days using the app
TYDAL replied June 12, 2024

Thanks for the feedback! We're constantly improving. AliExpress and Alibaba integration is a great suggestion; we'll definitely explore it! 🚀
- Kevin & TYDAL Team

May 13, 2024

The functionality of the app is not flawless, but Sam with customer service was so quick and helpful! I heard from her very quickly and she made some suggestions to try. Right now the app is working just fine, but I will know what to do if something comes up again.

SK Skinkare
United States
26 days using the app
TYDAL replied May 16, 2024

Thanks for your feedback! We're glad we could assist you promptly. Your experience helps us improve. If you need further assistance, we're here for you!
- Kevin & TYDAL Team

May 13, 2024

Had recently installed this app.Had a question and contact the sales team of Tydal. Sam , one of the team members responded quickly and helped me sort out my problem.Although I am still on the free plan an new their response was excellent. The app worked perfect in my store and would recommend it to anyone who need a no nonsense review app with good sales backup.
Pieter -Shopify shop owner

Working Art
South Africa
6 days using the app
TYDAL replied May 16, 2024

Thanks for sharing your experience! We're thrilled our team could assist you promptly. We're here to support you as you continue to use our app!
- Kevin & TYDAL Team

March 18, 2024

App does everything I need it to do. Only frustration is my shopify theme background is black and the preview on the app shows white so I have to do everything the opposite colors for the words/items that are on my website (like the words "Based on 10 reviews" and the rating number above the stars. etc.) which is a pain to go back and forth refreshing the site to see if everything is showing correctly. Wish they had an option to change the preview colors as well for this problem.

Qveens Divine
United States
6 months using the app
TYDAL replied March 20, 2024

Thanks for your feedback! We hear you on the color preview issue and will explore adding more customization options. Appreciate your patience and suggestions!
- Kevin & TYDAL Team

July 24, 2024

Die funktioniert, ist aber noch in der Anlaufphase.
Dafür ist der Support sehr nett, schnell und auch immer hilfreich, in der Hinsicht auf jeden Fall empfehlenswert ansonsten, etwas mehr Features hätte ich mir gewünscht, die man individuell bearbeiten kann

BottleLab
Germany
About 2 months using the app
TYDAL replied July 25, 2024

Vielen Dank für Ihr ehrliches Feedback! Wir freuen uns, dass unser Support-Team Ihnen so gut helfen konnte. Wir sind immer bestrebt, uns zu verbessern, daher werden wir Ihre Vorschläge für weitere anpassbare Funktionen berücksichtigen!
– Kevin & TYDAL-Team

August 24, 2024

Great app and its absolutely free

Eclectic Essentials
India
About 5 hours using the app
TYDAL replied August 26, 2024

Thanks for your review! We're glad you're enjoying the app. Feel free to let us know how we can make your experience even better!
- Kevin & TYDAL Team

July 11, 2024

Quick response and helpful

Eyrós
Iceland
15 days using the app
TYDAL replied July 15, 2024

Thank you for your feedback! We're glad we could assist quickly. If there's anything more we can do to improve your experience, let us know!
- Kevin & TYDAL Team

May 13, 2024

support team (Sam) helped me a lot about my troubling in app and i m very satisfied with his work. thank you !

ShiazU
India
About 1 month using the app
TYDAL replied May 16, 2024

Thanks for your feedback! We're thrilled to have helped you with the app. If you ever need more assistance, don't hesitate to reach out.
- Kevin & TYDAL Team

June 10, 2024

First time using it. Very warm and kind support service

Kiwi Country Clothing
Ireland
About 2 hours using the app
TYDAL replied June 11, 2024

Thank you for giving us a try! We're glad you found our support warm and kind. We'll strive to make every experience even better!
- Kevin & TYDAL Team