Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and sales through features like automatic review requests and customization options. They find the interface user-friendly and integration with Shopify seamless. The app's customer support is commended for their swift and effective problem-solving. It's recommended for its ease of use and the value it brings to businesses.

May 23, 2024

Fast service with Sam from support! Thank you

Monipa
Lithuania
Over 1 year using the app
March 30, 2024

I was looking for a good review app for my shopify store, one of my friend suggested Tydal.
I found it highly customizable, that too @ free plan.
Their support team is really fast, they provided a real time support for smooth integration with my e-com store. Special thanks to Sam from the support team.

Inari Shines
India
15 days using the app
TYDAL replied April 1, 2024

Thrilled to hear Tydal has been a perfect fit for your Shopify store! Big thanks for your kind words about our support.
- Kevin & TYDAL Team

April 26, 2024

Support is very helpful. Sam moved fast, I really like this man. Very helpful and knows how to solve the customer's problem.
About the app, maybe it needs some design improvements and other cool features.

Peace ✌️

Glamista
Romania
25 days using the app
TYDAL replied April 29, 2024

Thanks for your feedback! Glad our support team could assist you quickly. We're also noting your suggestions for design improvements.
- Kevin & TYDAL Team

April 4, 2024

Sam was a HUGE help. They went above and beyond to assist me and offered valuable information to enhance my understanding of marketing and virtually anything I needed to know to kickstart my journey on Shopify. They even provided me with a list of relevant links to explore, which was incredibly thoughtful. In my situation, such dedication is truly commendable, especially as I find myself pondering how to boost store traffic and establish my brand presence. Thanks TYDAL!

L337 Apparel by AnarchyGFX
United States
7 days using the app
TYDAL replied April 8, 2024

Wow, thanks for the amazing review! We're so glad we could help you kickstart your journey and support your growth. Here's to your success with TYDAL! 🚀
- Kevin & TYDAL Team

May 6, 2024

jamie from the app owners. helpful. expert .intelegent . helped me to add the star review in the themecode inside to change place of stars

Coupondreams
Egypt
24 days using the app
TYDAL replied May 7, 2024

Thanks so much! We're thrilled to hear our support team could help you out. If you need anything else, we're here for you!
- Kevin & TYDAL Team

May 4, 2024

Great customer service. Easy integration and quick response.

Grander Eagle
India
Over 1 year using the app
TYDAL replied May 6, 2024

Thanks a bunch! We're delighted you found our customer service helpful and integration easy. Speedy responses are our priority!
- Kevin & TYDAL Team

February 22, 2024

Within 2 months, I have noticed a significance in conversion along with an increase in customer reviews. Thank you Arianne! It's been such a pleasure working with you. Your timely response and impactful knowledge informing our team of ways for improvements has helped tremendously.

Knoxie
United States
9 months using the app
TYDAL replied February 23, 2024

So glad to hear about your success and positive experience with us! Your feedback is much appreciated. Here's to more growth and improvements! 🌟
- Kevin & TYDAL Team

Edited May 9, 2024

For a free app, you can't ask for more!! The functions work perfectly, the reviews look pretty good (and full customizable) and the support team is exquisite (special shoutout to Jamie!)

Thanks, will use for a long time for sure :)

La Chanclería
Spain
23 days using the app
TYDAL replied April 19, 2024

Thank you for the glowing review! We're thrilled you're enjoying the app and our support. Looking forward to serving you for a long time! 😊
- Kevin & TYDAL Team

May 6, 2024

Service was quick and to the point.
Awesome work Sam!

KS Hardware
United States
4 months using the app
TYDAL replied May 8, 2024

Thanks for your kind words! We're glad you had a great experience with our team. Reach out anytime!
- Kevin & TYDAL Team

March 14, 2024

sam is just awesome ,
loved the way they helped

azrakhkurtis
India
Over 1 year using the app
TYDAL replied March 15, 2024

Thrilled you loved our customer service! We aim to be awesome just for you. Thanks for the kind words!
- Kevin & TYDAL Team