TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,541)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

August 30, 2024

Adrian was dope. That smooth operator removed the branding off the widget to make my product reviews look even sexier. That dude deserves a raise, and a firm handshake for a job well done.

DMILF
United States
About 15 hours using the app
TYDAL replied September 1, 2024

Thanks for the fantastic review! We're thrilled our support could enhance your reviews and appreciate the shoutout. Cheers to more 'sexy' updates!
- Kevin & TYDAL Team

October 22, 2024

Absolutely amazing service - fast efficient and even above and beyond with sharing additional helpful information to help with my site.

Vanessa Vibes Design
United States
About 9 hours using the app
TYDAL replied October 24, 2024

We're thrilled to hear you had an amazing service experience and found the extra info helpful! Thanks for the fantastic feedback. Here to support you anytime! 🌟
- Kevin & TYDAL Team

September 28, 2024

this is a product we need and is being tested

levs
United States
15 days using the app
TYDAL replied September 30, 2024

Thanks for giving our app a try! We're here to help if you need anything during your testing phase. 😊
- Kevin & TYDAL Team

October 14, 2024

I haven't had much use for it yet, although I like what I see. I'd like to highlight their customer service, Jamie has been super efficient and fun. So at first glance it looks very good.

limalimonada
Spain
About 8 hours using the app
TYDAL replied October 16, 2024

Thanks for the initial impressions! We're thrilled you're enjoying the app and our customer service. We're here to keep making your experience great! 😊
- Kevin & TYDAL Team

August 31, 2024

I can't recommend the Tidal Product Reviews App enough! The app is incredibly user-friendly, and the fact that it's free is just the cherry on top.

Jamie and the support team are absolutely phenomenal – they are attentive, respond within seconds, and go above and beyond to assist with any questions or issues. This app has exceeded my expectations in every way. If you're looking for a reliable, easy-to-use review app with top-notch customer service, this is it!

Cynthia Gale New York
United States
About 10 hours using the app
TYDAL replied September 1, 2024

Wow, thanks for the glowing review! We're overjoyed to hear our app and support team have exceeded your expectations. We're committed to providing top-notch service and appreciate your recommendation!
- Kevin & TYDAL Team

August 28, 2024

Great product help with Sam to answer my questions!

Magical Sports Co.
United States
2 months using the app
TYDAL replied August 30, 2024

Thanks for your feedback! We're glad we could help answer your questions. Here to support you anytime!
- Kevin & TYDAL Team

July 8, 2024

Greate and fast support! Really helpful. I chatted with Sam and he even gave me tipps how to improve my store!

Definitly would recommend it!

Mr Cuddle
Germany
About 2 months using the app
TYDAL replied July 10, 2024

Thank you for your feedback! We're thrilled you found our support helpful and enjoyed the tips for your store. We appreciate your recommendation!
- Kevin & TYDAL Team

August 12, 2024

Great customer service. They respond very fast and they helped me with my questions.

My Store
Germany
22 days using the app
TYDAL replied August 14, 2024

Thanks for the kind words! We're thrilled to hear you had a great experience. If you need any more help, just give us a shout!
- Kevin & TYDAL Team

August 30, 2024

I think the app is great, it has a nice design and is easy to use. Not too many overloaded settings, just what you really need. I also had contact with customer support, which was first class for my issue! I am completely satisfied!

BALUXE
Germany
About 3 hours using the app
TYDAL replied September 1, 2024

Thanks for the wonderful review! We're delighted you find the app well-designed and easy to use. Thrilled to hear our support team provided first-class help. We're here whenever you need us!
- Kevin & TYDAL Team

September 16, 2024

Honestly, the service is fantastic, and the app is super easy to use! Plus, the customer support is truly outstanding—couldn’t ask for better!

Karseell Collagen Hair
India
14 days using the app
TYDAL replied September 17, 2024

Thank you for such fantastic feedback! We're thrilled you're enjoying the app and our customer support. Here to help anytime! 😊
- Kevin & TYDAL Team