TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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Working with Rivo and their customer service team has been a breath of fresh air. The app works well and does what we need it to do while being user friendly. Rivo customer service is quick to respond and very helpful. We look forward to seeing how the Rivo apps work for us long term, but so far we're really happy them.
Thanks for your awesome review! 😊 We always strive to be prompt and helpful, it's great to know we're hitting the mark. We can't wait to continue supporting you and ensuring that we exceed your long-term expectations!
- Lea & Rivo Team
Awesome app! very user-friendly and the support that comes with it is maybe the best I have ever seen, thank you Jel! Always have a quick chat with them to see how they can help you excel your website.
Your feedback means the world to us! We're thrilled that our app meets your needs and that you find it very user-friendly. We'll continue working to make it even better.
Thanks, Kevin
Jel was helpful, walked me through the process, and even gave me extra recommendations. Thank you so much
We're so happy to hear that our services have been making a positive impact! If there's anything else we can do to help, just let us know. Best regards, Kevin
Mica confirmed my store URL and suggested a couple of things. I'm still testing the App and for now I'm happy with it. Thank you!
Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin
Customer Service was excellent and i love the features ...great
Thank you for your kind review! We're glad you enjoyed our support service and the features we offer. Have a great day!
- Lea & Rivo Team
App does everything I need it to do.
Spoke to Jel at customer services when I had a query who was super helpful and informative! Thank you.
Thank you for your kind words! Glad our app met your needs and that Jel was able to assist you! We appreciate you taking the time to share your experience with us. - Lea, Rivo Support Manager
Absolutely Amazing Experience!! Abbie is a stellar representative! Not only is she extremely knowledgeable about the Rivo products but she is also extremely nice and caring! Abbie is another great example of what a customer service representative should be! I have had Rivo products for a while now and am extremely happy! Thank you so much for all your help and for putting the customer first!
We're so delighted to see that you had an amazing experience with us! ✨Thank you so much for your compliments and kind words! We're very grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Have just started out with this app but seems a lot better that the standard shopify one and integrates well with their loyalty program app.
Pete was super helpful too!
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
Best regards, Kevin
Great support from Betty. Super prompt and helpful. Would highly recommend this for someone looking for a reliable product review app.
Amazing! Thanks so much for the 5-star review and for recommending us! 🤩 Let us know anytime if we can help with anything else along the way. Best regards, Kevin
i used many reviews app in past but this is one of the best app and free to use, and no one can beat the customer support so good, Highly recommend!!!
What a wonderful review! 😍 Thank you so much for the positive feedback and for recommending us to the Shopify community! Cheers, Kevin