TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,111)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.
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Excellent customer service, friendly and helpful. I recommend this app highly to all business owners.
Thanks for the kind review! 😊 We're thrilled you had a great experience with our team. We're here to assist you anytime!
- Lea & Rivo Team
Pete was a great. He quickly helped me remove the "sample" reviews were place holders! I'm looking forward to see how Rivo will help my store to grow!
Hey, TrueBlueBags team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
I received a 5-star experience from Abbie, who was very knowledgeable and able to assist me with the two concerns that I had. She offered great assistance and positive communication!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
I reached out to support and they immediately helped me resolve my issue. She also gave so many great recommendations I didn't even know about!!!
We're glad to hear that we were able to resolve your issue and provide you with helpful recommendations quickly. Our team is dedicated to providing the best possible service, and we're happy to know that our efforts have made a difference for you.
Best regards, Kevin
Paul should be THE face for customer service PERIOD across the entire software/app space.
WOW.
I am literally blown away how fast he is, kind, funny, smart, willing to help so much, and did more than I asked!
WOW!
I am blown away by Rivo because of him.
Not only that, he is the king of GIFs. He put those in the chat blazing fast!
The interaction was so fun and on the gifs on point!
Excellent!
Thank you so much for taking the time to leave this incredible review! 😍 Our team takes pride in delivering a positive and enjoyable experience for our customers, and we're glad to see that reflected in your interaction with us. We appreciate your business and look forward to serving you again!
Best wishes, Kevin
Paul was very nice and helpful and removed the branding from my website and helped me with so many other things. I totally recommend this app to anyone looking for product reviews
Thank you for your kind words! We're glad to know that we were able to meet your needs and are always here to support you in any way we can.
Cheers, Kevin
I really like this app, it is so user-friendly. It is very automatic and the contact support is very helpful. Abbie gave me some tips to improve my page, which is something I really appreciated. I will definitely continue exploring what the app has to offer.
Thank you for your help, Arianne gave me some good tips for my store and helped me in any way she could>
Thanks for your positive feedback! Glad to hear that Arianne was able to provide you with valuable tips for your store! We always strive to assist our customers in any way we can. - Lea, Rivo Support Manager
Abbie was very helpful, and helped me understand a few things, look forward to using the apps that are available to make the store better.
Thank you so much for taking the time to leave a review! We're thrilled to hear that our team was able to provide helpful guidance. Please don't hesitate to reach out if you need any further assistance. We're always here to help! - Lea, Rivo Support Manager
Very grateful for the support that Arianne gives me today. I'm building my first dropshipping website so I am very unprepared and I miss a lot of things on the way. Arianne was so helpful through the chat and I really appreciate her kindness. Thank you again.
We love helping new merchants and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin