TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,553)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

December 31, 2022

Excellent app and best support. I will strongly recommend everyone to use this app for product reviews

caratbiz
India
About 1 hour using the app
TYDAL replied January 1, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

November 24, 2022

The app is easy to use. Arianne from customer service was very helpful. I will try also the popup app. In 5 minutes i was able to costumize everything in italian.

FUSIONE CREATIVA
Italy
About 1 hour using the app
TYDAL replied November 24, 2022

So glad that you are happy with our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

June 22, 2022

I am so glad that I found this app - it's a complete revelation! I have had a very frustrating morning trying various other Reviews apps and then deleting them because they won't do what I want. However, the Rivo Product Reviews was very straightforward to install and within a couple of moments, I had customised it with my own wording and store colours, positioned it where I wanted it and tested it. I requested support with a small matter and had a very (and I do mean very) quick response from Pete who was helpful and got the issue sorted straight away. He was a real pleasure to deal with. Thanks Pete.

Futliit
United Kingdom
About 1 hour using the app
TYDAL replied June 22, 2022

This review made our day! ✨ Thank you so much for your thoughtful review and wonderful feedback. We're so grateful to customers like you and greatly appreciate your choice to use our app over the others. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

March 14, 2023

Great customer service and probably one of the best rating apps out there! 24 hour help line resolved 2 of my issues in one go and the best part is i didnt even need to mention the second part!

OnTarget
United Kingdom
About 1 hour using the app
TYDAL replied March 14, 2023

We are delighted that we were able to resolve your issues efficiently and effectively through our 24-hour helpline. Our team works hard to provide exceptional service to all our customers, and we are glad to hear that we have met your expectations. If you ever have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our service!
Cheers, Kevin

August 22, 2023

amazing response team, customer support is great. I just installed this app and cannot wait to use it to its full potential. kudos guys! keep up the great work !!

Sparkleeng Jewels
India
About 1 hour using the app
TYDAL replied August 25, 2023

Thanks for the awesome review! 😊 Our team is thrilled to hear you had a great experience with our support. Can't wait to see you make the most of it! Feel free to reach out anytime you need help! Cheers!
- Lea & Rivo Team

March 1, 2023

Rivo Product Review App is great to collect customers. It was really a nice experience chatting with the representative Jel. Jel was very cooperative and provided with some useful advices.

Weave Essentials
United Kingdom
About 1 hour using the app
TYDAL replied March 1, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. 🙂
Best regards, Kevin

June 22, 2023

Still getting my head around Rivo Reviews App, but it is very easy to use and very customizable. Highly recommend! And the customer service is top class - I would give 10 stars if there was an option :) Jel was very helpful and even made a few suggestions to help improve our online store customization. Thanks a bunch!!! x

RAINE
United Kingdom
About 1 hour using the app
TYDAL replied June 22, 2023

Thank you so much for taking the time to leave us such a wonderful review! We're glad to hear you are enjoying using app and finding it easy to use and customizable. We look forward to assisting you again in the future. - Lea, Rivo Support Manager

November 23, 2022

Can't believe this app is free. It does everything more expensive services like Loox can do for no cost! Also, the customer service is very nice, and they are a pleasure working with!

SmartDog
United States
About 1 hour using the app
TYDAL replied November 23, 2022

We're so pleased that you are happy using our app! Thanks so much for the wonderful feedback and 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin

February 4, 2023

best app for your store reviews very recommended best service thanks for everything
i really like it

Your Touch
Belgium
About 1 hour using the app
TYDAL replied February 5, 2023

What a wonderful review! This made our day and we are so grateful for Merchants like you! 😊 Thanks, Kevin

January 10, 2023

una excelente atencion por parte del asesor , me sirvio para hacerle unas mejoras a la pagina y poder incluir esta app a mi pagina

industrias fenix
Colombia
About 1 hour using the app
TYDAL replied January 10, 2023

¡Maravilloso! 🙌 ¡Muchas gracias por elegir nuestra aplicación y compartir los comentarios positivos! Si surge alguna pregunta o si podemos ayudar en el camino, no dude en comunicarse con nosotros en cualquier momento. Todo lo mejor, Kevin