TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,553)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

December 16, 2022

You have an amazing customer service, Jel was really great and very helpful. thank you for your service.

Pure ldn
United Kingdom
About 1 hour using the app
TYDAL replied December 19, 2022

We truly appreciate the 5-Star review! These reviews make our day here! 🙂 Thanks, Kevin

Edited February 6, 2023

I started dealing with "Rivo" through using their application "Rivo Popups - Email Pop ups". And because of its elegant, brilliant, logical, smooth & simple way of displaying & functioning, I decided to visit "Rivo's Page" just to discover more about their products; well using their Popups App gives me a proof of professionalism in coding & programming! Power of Simplicity, I advise you all to have it to increase your Clientele Data Base!

Then I decided to have "Rivo: Rewards, Loyalty Program" on my store. It's a decision that ascends my store to a complete distinctive level of Online Business. Complex but yet simple to deal with. Unique concept but aiming to target you the most possible sales out of your store's visitors.

As regards "Rivo's Support Team", I feel speechless to describe how Friendly, Professional & Creative They're. I feel lost for words, especially after dealing with them. When you have an issue to solve, they don't only do what needed to fix it but they provide you the right method to upgrade your store!

Thank You All!!!
Thank You Florencia!!!!

Best,
Has'san ATA Moaty

SAHARA BOUTIQUE - VIP
Kuwait
About 1 hour using the app
TYDAL replied February 6, 2023

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If any questions come up or if we can help along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

December 14, 2022

App veramente molto valida, tutto gratis, nessun paragone con le altre che si trovano in giro. assistenza super top!!

PaperoneWeb
Italy
About 1 hour using the app
TYDAL replied December 14, 2022

Siamo così entusiasti che tu sia soddisfatto della nostra app! La tua lode nella tua recensione a 5 stelle è molto apprezzata! 🙌 Ti auguro il meglio, Kevin

July 29, 2023

Jel was amazing. Not only does she reply immediately but she also gave me a tip to have a more polished looking website. Thank you for everything Jel.

StarrNme
United States
About 1 hour using the app
TYDAL replied August 2, 2023

Thank you so much for the awesome feedback! 😊 It means the world to us! We're thrilled that we could help, and we're always here to assist. Cheers! 🙌
- Lea & Rivo Team

July 1, 2023

Very easy setup of the app, in addition, the support is very fast and efficient. The prices for the subscriptions are really the best I can find in this category! Really top support and app

FONDCLOTHING
Austria
About 1 hour using the app
TYDAL replied July 3, 2023

Thanks for the awesome review! Glad you found our app setup easy and our support fast and efficient. Your kind words mean a lot to us! 😊👍
- Lea, Rivo Support Manager

January 15, 2023

Very simple to set up and the live chat was helpful for any questions. The widget shows up immediately at the bottom of all product pages and there's an option to show the star rating beneath the product title. I'm excited that this app will automatically send emails requesting a review 14 days after purchase. And you can also import reviews from other sources using their csv template which is amazing.

The Bubbly Type
Australia
About 1 hour using the app
TYDAL replied January 16, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

January 30, 2023

Assistenza veloce e sempre disponibile! Sono stato guidato nella procedura di configurazione. Consiglio

MARKBAG
Italy
About 1 hour using the app
TYDAL replied January 30, 2023

Grazie mille per la fantastica recensione a 5 stelle! Significa il mondo per noi e siamo qui per te in qualsiasi momento. 😊 Saluti, Kevin

January 13, 2023

Still testing the app but it seems to meet the requirements. Jel, the customer service rep was amazing! 10 stars. Would recommend.

Cigargle
United States
About 1 hour using the app
TYDAL replied January 16, 2023

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

July 12, 2022

This app is simple to navigate and leave reviews through. Pete from Rivo has a great help and assisted me with the questions so quickly! 5 star rating for Pete and Rivo!

naeemanilufa
New Zealand
About 1 hour using the app
TYDAL replied July 13, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 9, 2023

Good customer support! Got help quickly and customer support helped me through everything.

My Store
Finland
About 1 hour using the app
TYDAL replied October 13, 2023

Thank you for your kind words! We're glad to hear you had a great experience with our customer support. We're always here to help you out! 😊
- Lea & Rivo Team