TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,563)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

March 7, 2023

quickly response and always looking to help more, and to improve my website!
Happy with this service!
Paul helped me!

Eres Legendaria
Peru
About 1 hour using the app
TYDAL replied March 7, 2023

Thank you for your kind words! We're thrilled to hear that we were able to assist you quickly and effectively. If there's anything else we can do to help, just let us know.
Cheers, Kevin

June 24, 2022

I'm using this app so customers can leave reviews under my products. This app is very customizable to your liking and super easy to use. Customer support is also very helpful!

Color Lash House
United States
About 1 hour using the app
TYDAL replied June 24, 2022

Thank you for leaving a 5-star review! 🌟 We truly appreciate you using the app! Cheers, Kevin

Edited January 25, 2023

Definitely recommend. Fairly easy to understand and use. The customer support team is top tier! Jel is the absolute best, very knowledgeable, helpful, and extremely hilarious. She walked me through the steps and offered recommendations to improve my store. Download this app :)

PDA Artistry
United States
About 1 hour using the app
TYDAL replied January 25, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

September 23, 2022

The app is excellent, and Maria is a sweetheart.... She solves everything quickly and I recommend it!

DAHORA Store
Brazil
About 1 hour using the app
TYDAL replied September 26, 2022

We're so excited that you are happy with our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

June 27, 2023

I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!

Sweet Southern Gals
United States
44 minutes using the app
TYDAL replied June 29, 2023

Thank you for the amazing feedback! It's our goal to go above and beyond to help and provide insights for your store! 🎉 Can't wait to see how the app works for your business. 🚀 - Lea, Rivo Support Manager

February 11, 2023

I would love to give a review! Paul you have been such a helpful representative today! You’ve answered my questions and knew what I needed. Thanks so much for your customer service. You went above and beyond expectations. Thank you! The product is working

KelechiCanvasArt
United States
43 minutes using the app
TYDAL replied February 12, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

July 24, 2023

support team (Paul) the best service i have received in my life!!! It helped me a lot to improve my store !!!

KING™
Canada
43 minutes using the app
TYDAL replied July 26, 2023

Thank you so much for your kind words! 😊 We're glad to hear we've made a big impact on your store improvement journey. 🚀 Your success is our ultimate goal! Cheers!
- Lea & Rivo Team

June 4, 2023

My chat with Arianne was top notch. She was very helpful and went above and beyond. Thanks for the support

Marine Park Hardware
United States
42 minutes using the app
TYDAL replied June 5, 2023

Thank you so much for taking the time to leave us such a lovely review! It's always our goal to make sure our customers have a top-notch experience. Please let us know if we can assist you further in any way. - Lea, Rivo Support Manager

January 1, 2023

I have just set up the Rivo product reviews App for my store and it was very easy. At the same time, the support was very helpful

Minipster
Denmark
42 minutes using the app
TYDAL replied January 1, 2023

Perfect! 🙌 Thank you so much for the 5-stars and positive review! Cheers, Kevin

Edited December 9, 2022

Yaci was hands down the most helpful rep that I have encountered since creating my store. Her feedback was helpful, relevant and needed! She helped me beyond what I asked her for and I am so grateful!

Eccentric Purses and Accessories
United States
42 minutes using the app
TYDAL replied December 11, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin