TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,563)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
Refine
-
By rating
Paul has been a great help, very personable service. He was very friendly and happy to answer any questions I had.
Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin
Paul was amazing, he went above and beyond to help me (total newby to shopify and apps) and sent me support articles for all the things I wanted to change. Super happy with rivo!
Thank you so much for your amazing review! 🙌 We're thrilled that we could assist you and that our support articles helped make all the changes you wanted. Thanks once again for your kind words.
- Lea & Rivo Team
Great customer service with the live chat. They were very quick to respond, and I love this app as well!
We are so happy that you love our app and services! Thank you so much for the positive feedback and review! 🌟 - Kevin
Love the app, easy to use. Great service, and the customer advisor was very professional and helpful.
We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌
All the best, Kevin
AMAZING customer service! They really go out of their way to help you in any way they can with not only their app but Shopify as a whole. Easy to use set up and interface and it all looks very good and professional. Definitely consider downloading this app for your reviews on your site.
Thank you so much for the kind words! We're thrilled that our team was helpful. We strive to go the extra mile for our customers. We're glad you loved the app and grateful for your recommendation!
- Lea & Rivo Team
arianne helped me so much when i needed help using the new app! super helpful and the app sends emails out for me automatically!!! amazing !!
We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know.
Best regards, Kevin
great customer service. upgraded a lot for me and was super helpful. can't wait to see what this app could be once it's at its best.
We appreciate your support and are excited to continue working towards making our app the best it can be. Our team is dedicated to providing high-quality products and exceptional customer service, and we are committed to continuously improving to meet the needs of our customers. Thank you for choosing our app and for placing your trust in us.
Cheers, Kevin
Abbie helped me out again and she provide the best customer service ever!!! app definitely easy to use and with many useful features, probably on of the best apps on the Shopify store! thank you so much for replying me so fast and assisting me in the best way possible!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
It was a wonder working with Yaci and her support team. She was fast, helpful, and extremely proficient in using memes in her messaging XD.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin
Mica hat mir super geholfen und mir noch einen extra Tipp gegeben, wie mein Shop verbessert werden kann.
Schön, dass Sie mit unseren Dienstleistungen zufrieden sind. Vielen Dank für die 5 Sterne und lassen Sie uns wissen, ob wir noch etwas tun können, um zu helfen. Tschüss, Kevin