TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,563)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

March 6, 2023

great customer service Paul, thank you, recommended 100% support was quick and helpful, app is easy to use

DACEMAX
United States
38 minutes using the app
TYDAL replied March 6, 2023

Thank you so much for your recommendation! It means a lot to us, and we're glad to have provided you with a positive experience.
Cheers, Kevin

Edited February 6, 2023

The product works great. Easy for the customer to use and can send review emails. Paul helped me quickly. Thank you!

CornholeAntics
United States
38 minutes using the app
TYDAL replied February 6, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

November 4, 2022

Customer support is excellent. Fast and knowledgable. The app is so easy to use. User interface is excellent as well

REBELLIVN
United States
38 minutes using the app
TYDAL replied November 4, 2022

It's music to our ears that you are happy with our customer support! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

August 25, 2023

Very good service, and fast response time. Hope the reviews work well and that are good enough for the store.

Ambie
United States
37 minutes using the app
TYDAL replied August 30, 2023

Thank you so much for your kind words and feedback! We're thrilled that you found our support great! We appreciate your kind words and hope our app meets and exceeds your expectations. Feel free to reach out if you need anything else!
- Lea & Rivo Team

January 9, 2023

So quick and helpful on the setting phase.
Ready to use dashboard and lot of settings, now waiting for new reviews :)

Spiny.it
Italy
37 minutes using the app
TYDAL replied January 9, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

November 28, 2022

Just installed the app and the live chat service is excellent, thank you Lance! Can't wait to receive product reviews through Rivo!

Haku Creatives
South Africa
37 minutes using the app
TYDAL replied November 28, 2022

Thanks for installing our app! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

December 2, 2022

Prompt and courteous customer service and app support. Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Race Ready Auto Parts
United States
37 minutes using the app
TYDAL replied December 4, 2022

Thank you for the 5-stars! Cheers, Kevin

November 20, 2022

It's good. i had customer help almost immediately and was satisfied with the suggestion and results.

kidvestis
United States
37 minutes using the app
TYDAL replied November 21, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

May 15, 2023

Adrienne provided useful information and practical adverse that was well beyond my expectation. The app is easy to use

Atluxe Blanket & Home Co
United States
37 minutes using the app
TYDAL replied May 16, 2023

Thank you so much for your kind words! We strive to make our app user-friendly and easy to use. We're thrilled to hear that you found it to be just that. If there's anything else we can assist you with, don't hesitate to let us know. - Lea, Rivo Support Manager

November 19, 2022

Support team member Arianne was very helpful and went the extra mile with giving me a tip to add a favicon to my store. She was quick to respond, very friendly and knowledgeable.

Spoil'd Fur Babies
United States
36 minutes using the app
TYDAL replied November 21, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin