TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,115)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

April 27, 2022

I really appreciate the fast support and super helpful support. Great experience so far - looking forward to getting my reviews set up on the great-looking app.

Coocurio
United Kingdom
20 days using the app
TYDAL replied April 27, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Much appreciated, Kevin

May 18, 2023

customer representative abbie helped me a lot thank you for everything thank you for helping me with all my problems

safnaturaltaki
Türkiye
20 days using the app
TYDAL replied May 19, 2023

Thank you so much for sharing your experience with us! It means a lot to hear that our support team was able to help you out with all your concerns. We're always here to assist you, and we look forward to serving you again soon! ❤️ - Lea, Rivo Support Manager

April 2, 2023

One of the best customer Services Agents I was ever in contact with. Pete's amazing!
Also the app is really good and offers a lot of features.

doggy-loved
Switzerland
20 days using the app
TYDAL replied April 3, 2023

Your feedback has made our day! We're so glad you had a wonderful experience with our app and services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us!
All the best, Kevin

August 3, 2022

Awesome support from Lance and tons of useful features included. This will be the first review app I check out for future stores!

Remote Learning Cubby
United States
20 days using the app
TYDAL replied August 3, 2022

Thanks for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

April 13, 2023

I had a great experience with Abbie today. She was quick to replay and gave some great suggestions to help me improve my store as well. Thank you very much Abbie

Crazymoonshiner.com
Denmark
20 days using the app
TYDAL replied April 13, 2023

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed!
All the best, Kevin

September 20, 2023

I highly recommend the Rivo Product Reviews app & UGC. In my Initial setup, Arianna responded quickly and guided me In the best possible way.

Stylish Soirée
France
20 days using the app
TYDAL replied September 22, 2023

Thank you for the kind words! So glad to hear our team was able to provide quick and effective guidance during your setup. We appreciate your recommendation!
- Lea & Rivo Team

April 5, 2023

Great Support Team, Abbie was able to deliver precise and efficient solutions for all my problems. By removing brand name and more, she was able to provide an unbiased and objective analysis of my website, giving me valuable pointers to improve its overall performance. Her exceptional customer service is also worth noting, as it evidently contributed to my overall satisfaction with her work. Overall, Abbie's skillset and professionalism made a positive impact on my experience, and that she provided an excellent service to me.

Nostalgikk
United States
20 days using the app
TYDAL replied April 5, 2023

It's great to hear that we were able to provide precise and efficient solutions to all your problems and that our unbiased analysis of your website gave you valuable pointers to improve its performance. We take pride in providing professional and skillful support to our customers, and we are glad that our professionalism made a positive impact on your experience with us. Thank you for choosing us, and please don't hesitate to reach out if you need any further assistance.
All the best, Kevin

August 14, 2023

Pete was amazing from the onset. He was really helpful, friendly, and supportive in helping me getting set up and ready to roll. I'm really pleased with the service and with the product. Their UI is VERY nice. Much better than Judge.me. Now that I've switched I likely won't be going back.

Zaydan NYC
United States
20 days using the app
TYDAL replied August 17, 2023

Thank you so much for the kind words! It's great to hear that our team made your experience awesome. 🙌 We're thrilled that you're pleased with our support and app. Let us know if there's anything else we can do for you!
- Lea & Rivo Team

November 30, 2022

Muy top. La chica me ayudo en todo lo posible y además me dio unos tips para mejorar mi tienda. Y sin pagar nada.

Santa Monica
Spain
20 days using the app
TYDAL replied November 30, 2022

¡Maravilloso! ¡Siempre estamos aquí para ayudar y estamos muy emocionados de que esté satisfecho con nuestros servicios! 🎉 ¡Muchas gracias por los comentarios positivos y la revisión! Mis mejores deseos, Kevin

December 6, 2022

good app. But An in-app review entry and an optional review option would be better. nice anyway.An in-app review entry and an optional review option would be better. nice anyway.

Vonrana
United Kingdom
19 days using the app
TYDAL replied December 6, 2022

These are excellent suggestions! Your review is essential in helping us improve the app and I have sent over your feedback to our product team. If there's anything else you want to add, just let us know. Best regards, Kevin