TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,563)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

November 16, 2022

This is the second Rivo app I've used for my shop. Shout out to Jel for her help today! Customer service is 12/10 and the app is pretty user friendly. Definitely recommend.

KatieWhiteDesigns
United States
30 minutes using the app
TYDAL replied November 16, 2022

Wonderful! 🎉Thank you so much for using our apps, and we are always here, anytime you need us. Your positive review is very much appreciated! All the best, Kevin

January 1, 2023

I had the most amazing time working with Arianne in assisting me setting up the app up for my store. Very professional and responsive! Thank you, Arianne, for all of your help today!

Chelle Bloom
United States
30 minutes using the app
TYDAL replied January 1, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

August 16, 2022

App looks great with all the features it offers, thanks to Lance for providing the support I needed.

Missy Pink
United Kingdom
30 minutes using the app
TYDAL replied August 16, 2022

Thank you so much for the kind words and for leaving a 5-star review! 🙌 We are always here for you anytime you need us. Best wishes, Kevin

October 20, 2022

you are the top of the best, thank you soo much. Very great service and profesional help, i wish that all support as yours.

chic-net.de
Germany
30 minutes using the app
TYDAL replied October 20, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

April 14, 2023

Great customer service s/o to Abbie for helping us get our account right! They will go above and beyond to support their customers!

Both Lighting USA
United States
30 minutes using the app
TYDAL replied April 17, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

December 12, 2022

Yaci was very helpful with removing branding and even offered a suggestion. Thanks for the excellent customer service!

Maddie James Books
United States
30 minutes using the app
TYDAL replied December 12, 2022

Awesome! Thank you so much for the 5-star review and positive feedback! Cheers, Kevin

January 29, 2023

Great Customer service. Paul was great with quick and polite reply. He unlocked the widget. Will definitely recommend this app. Thanks

D'LUX GIFT BOX
United Kingdom
30 minutes using the app
TYDAL replied January 30, 2023

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin

Edited March 13, 2023

I can't believe this app is free! Customer service was so fast i thought it was a BOT! Paul was such a delight!!! Thank you so much for all the help.

I installed the app seamlessly and review picture upload was a breeze!

R.A.V.E
United States
30 minutes using the app
TYDAL replied March 13, 2023

Thank you for your amazing review! We pride ourselves on providing exceptional customer service, and we're glad to hear we were able to assist you quickly and effectively. We appreciate your kind words and are honored to have you as a satisfied customer. If you have any further questions or need assistance in the future, don't hesitate to reach out to us.
All the best, Kevin

December 16, 2022

The customer service I received was phenomenal. I was helped very quickly and efficiently. Thank You Jel.

fitwithnae
United States
29 minutes using the app
TYDAL replied December 19, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

July 1, 2022

I installed this app to help with reviewing my products & AA was so so kind. He helped me through the whole process and even offered a sweet gift. Thank you so much AA! xo

Aurora Moon Creations
United States
29 minutes using the app
TYDAL replied July 1, 2022

It's our pleasure to help you! 😊 Thank you so much for the awesome feedback and 5-stars! Let us know anytime if there's anything else we can do along the way. Best regards, Kevin