TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,566)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
Refine
-
By rating
I can't believe this app is free! Customer service was so fast i thought it was a BOT! Paul was such a delight!!! Thank you so much for all the help.
I installed the app seamlessly and review picture upload was a breeze!
Thank you for your amazing review! We pride ourselves on providing exceptional customer service, and we're glad to hear we were able to assist you quickly and effectively. We appreciate your kind words and are honored to have you as a satisfied customer. If you have any further questions or need assistance in the future, don't hesitate to reach out to us.
All the best, Kevin
The customer service I received was phenomenal. I was helped very quickly and efficiently. Thank You Jel.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin
I installed this app to help with reviewing my products & AA was so so kind. He helped me through the whole process and even offered a sweet gift. Thank you so much AA! xo
It's our pleasure to help you! 😊 Thank you so much for the awesome feedback and 5-stars! Let us know anytime if there's anything else we can do along the way. Best regards, Kevin
goede app en fijne service, snel geholpen met problemen.
er zijn veel verschillende mogelijkhedenmet deze app
We zijn zo blij dat je geniet van onze app en diensten! Heel erg bedankt voor de positieve feedback en review! Beste wensen, Kevin
Excellent! Great customer service! I was able to chat and have my questions resolved quickly. I will be doing business with this company in the future.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Exceptional service! Abbie was really helpful and very responsive with what was needed to help me with my store. 10/10
We're so pleased that you had a wonderful experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Great review app so far. Maria from the support team was prompt and responsive and able to quickly and easily answer any questions that I had.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Customer Service is really good. They help you out with comprehensible info. They work fast and go above and beyond for you, with for example: extra tips and tricks to make your site and shop work even better for you.
PS, Ask for Paul, he is witty and sends funny gifs in the chat. ;-)
Thank you so much for your kind review! We're glad to hear that our support has been helpful and informative. We always go the extra mile to make sure our customers are satisfied. Thanks again for your feedback! - Lea, Rivo Support Manager
The app is very easy to use and new user friendly! I was lucky enough to receive help from Pete who assisted me in making adjustments to my widget and even went a step further to guide me in the right direction to making a favicon for my online store! I've had an amazing experience with this app so far.
We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
All the best, Kevin
Pete helped me solve every issue i had and he is very responsive and kind to the customers that need help, i hope next time i need something i will be able to talk with him again because he also put me in a very good mood with his kindness today. Thank you!
We are thrilled to hear that we were able to assist you with all of your issues and that our responsiveness and kindness made such a positive impact on your day. We look forward to serving you again in the future and providing you with the same level of exceptional service.
Best regards, Kevin