TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,115)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

March 4, 2023

Very awesome experience. These apps are awesome and add so much value to my website. Thanks guys for such awesome apps!

Sunday Nutrition
United States
17 days using the app
TYDAL replied March 6, 2023

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and and 5-stars! 🙌
All the best, Kevin

April 11, 2023

Dear Pete

I wanted to take a moment to express my appreciation for the outstanding online service I received from you. From start to finish, my experience was exceptional, and I wanted to share my positive feedback with you.
TOP SERVICE Pete

Asmara Bella
Switzerland
17 days using the app
TYDAL replied April 11, 2023

Thank you so much for taking the time to write such a wonderful review about your experience with our services and for sharing your positive feedback. We are thrilled that you were satisfied with the service you received and that it met your expectations. Here at Rivo, we always strive to provide exceptional customer service, and it's truly rewarding to hear that we've succeeded. It is always nice to hear that our efforts are recognized and valued by our customers. If you ever need any assistance in the future, please do not hesitate to contact us. We are always here to help and ensure that you receive the best possible service.
All the best, Kevin

May 15, 2022

Good app, gets the job done. Customer support from Paul was great, he's funny, helpful and to the point.

peacefulgrowingcollective
Australia
17 days using the app
TYDAL replied May 16, 2022

Thanks so much for the 5-Star review! Best regards, Kevin

June 28, 2023

Looking good so far! Helpful proactive staff - Pete was the guy who answered my message and I wasn't kept waiting long at all!

A heart shaped cherry
United Kingdom
17 days using the app
TYDAL replied June 29, 2023

Thanks for the feedback 😄Our team is always here to help! We're glad we could respond quickly and assist you. Let us know if there's anything else we can help with! 🙌 - Lea, Rivo Support Manager

January 9, 2023

My support person Abbie was amazingly helpful, not only with setting up but also pointers with my store. I would recommend this app to anyone. Thank you for going the extra mile to help.

Trendociti
United States
16 days using the app
TYDAL replied January 10, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

December 8, 2023

i liked this app it is very usefull and also help servis is very quick and kind.

Rojbags
Sweden
16 days using the app
TYDAL replied December 13, 2023

So glad you're happy with our app and service! Thanks for the great feedback!
- Lea & Rivo Team

October 11, 2023

Mica was amazing! Super friendly, efficient, awesome help! Thank you!

Kate Bitsakos Studio
United States
16 days using the app
TYDAL replied October 13, 2023

Thank you so much for the kind words! Glad our team could assist. It was our pleasure to help. Have a fantastic day!
- Lea & Rivo Team

September 7, 2022

App is easy to set up and Therese was very helpful with getting me started since I am new to adding reviews to my website as well as this app.

Sharky's Waters
United States
16 days using the app
TYDAL replied September 7, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

May 17, 2022

Betty was great, very quick, friendly and efficient. Definitely enjoyed my interaction today and the process was so quick

Saddity Extensions LLC
United States
16 days using the app
TYDAL replied May 17, 2022

We're so thrilled that you are happy with our service! Thank you so much for your kind and words positive review. Much appreciated, Kevin

Edited March 23, 2023

The best! Very helpful! Highly recommend to everyone. Got help from Arianne not only with Rivo, but other store settings as well.

Holy Cow Bracelets
United States
16 days using the app
TYDAL replied March 23, 2023

We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others.
Thanks, Kevin