TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,566)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

December 19, 2022

absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional

In Style Label
Australia
28 minutes using the app
TYDAL replied December 19, 2022

Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin

March 20, 2023

Excellent app, it is very useful to have reviews on the page and easy to configure. Abbie's help was very good :)

GOpen1
Chile
28 minutes using the app
TYDAL replied March 20, 2023

We're overjoyed to hear that you're having a great experience with our app and services. Thank you for choosing our app!
Much appreciated, Kevin

May 9, 2023

Bin begeistert von der App. Einsteigerfreundlich, kostenloser Plan verfügbar, vor allem ist die App übersichtlich und schön aufgebaut. Hat alle Funktionen die ich benötige. Konnte Emojis benutzen und alle Texte auf Deutsch anpassen. Der Kundensupport über Live-Chat war sehr freundlich und angenehm.
Danke

DazDrea
Germany
28 minutes using the app
TYDAL replied May 9, 2023

Danke für Ihre Rückmeldung! Es freut mich sehr zu hören, dass Sie mit unserer App zufrieden sind. Wenn Sie weitere Fragen oder Bedenken haben, ist unser freundlicher Kundendienst immer bereit zu helfen :) - Lea, Rivo Support Manager

April 8, 2023

Paul helped me with my problem. He was so nice and friendly! The live chat is definitely a great feature on this app.

ultrap0p print shop
United States
28 minutes using the app
TYDAL replied April 10, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃
Thanks, Kevin

November 9, 2022

Abbie was so helpful and was able to solve any issues. Will contact if needed again in the future.!!

Firemist
United States
27 minutes using the app
TYDAL replied November 9, 2022

Thank you for the positive 5-star review! 🙌 Cheers, Kevin

March 9, 2023

The app requires no installation & the process was very streamlined. Abbie was super helpful and displayed exemplary customer service. Definitely the best experience I have had with any Shopify app thus far. Keep up the great work, Abbie and the complete Rivo team! I definitely look forward to exploring other products that Rivo has!

Back2Basics with Mathematics
United States
27 minutes using the app
TYDAL replied March 9, 2023

We're thrilled to hear that the installation process was streamlined for you and that we have provided you with exemplary customer service. We're also excited to hear that you are interested in exploring other products that Rivo has to offer. We are committed to providing our customers with the best possible experience and are constantly working to improve our offerings. Please don't hesitate to reach out to us if you have any questions or feedback in the future.
Thanks, Kevin

December 11, 2022

Helpful!­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­

Pump Life
United States
27 minutes using the app
July 10, 2022

Maria was very helpful to answer questions and provide feedback on how to improve our Shopify site!

PM
United States
27 minutes using the app
TYDAL replied July 11, 2022

We really appreciate the 5-Star review! 🤩 These reviews make our day here. Thanks, Kevin

October 26, 2022

Uygulamayı çok hızlı bir şekilde yükledim ve Paul'a vermiş olduğu tüm desteklerden dolayı çok teşekkür ederim. Kendisi mükemmel bir şekilde tüm süreçlerle ilgili yardımcı oldu ve uygulamayı özelleştirebilmem için tüm sorularımı cevapladı. Aynı zamanda kendi de önerilerde bulundu. Rivo'nun diğer ürünlerini de kullanacağımdan şüphem yok.

Sensy
Türkiye
26 minutes using the app
TYDAL replied October 26, 2022

Uygulamamızı kullandığınız ve düşünceli geri bildiriminiz için çok teşekkür ederiz! 🤩 Başka bir şeye ihtiyacın olursa, biz her zaman senin için buradayız. Çok takdir ediyorum, Kevin

Edited March 1, 2023

Abbie was so helpfull and gave me the best advice which I took. I'm a new user and she was easy to chat with. I will recommend this app to others.

Gypsylaneboutique
United States
26 minutes using the app
TYDAL replied March 1, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything we can do to help, just let us know.
Best regards, Kevin