TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,566)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

December 15, 2022

Easy to use app, I chose this app because its email pop ups option also installed to my store, fab service thanks to Betty!

OliWell
United Kingdom
26 minutes using the app
TYDAL replied December 19, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

October 16, 2022

Arianne helped me set up this app and was over the top with her service. I highly recommend using this app!

Poppy and Pine Creations
United States
26 minutes using the app
TYDAL replied October 17, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

May 21, 2022

L’app è stata molto semplice da usare e mi sono trovato finora bene. L’assistenza è pronta ad aiutarti ed é molto gentile.

Tina Canzano Jewels
Italy
26 minutes using the app
TYDAL replied May 23, 2022

Siamo così felici che tu sia soddisfatto della nostra app! Grazie mille per la recensione positiva a 5 stelle! 🌟I migliori auguri, Kevin

January 24, 2023

Muito bom App. Abbie me atendeu muito bem e foi muito eficiente.
O aplicativo funciona muito bem. Eu recomendo

Honorshop
Brazil
26 minutes using the app
TYDAL replied January 25, 2023

Obrigado pela maravilhosa avaliação! Agradecemos por ajudar a compartilhar a palavra sobre nós! Um brinde ao sucesso para você e sua empresa! Tudo de bom,Kevin

February 5, 2023

Quick and effortless; Paul was very helpful and gave great advice. We appreciate the simplicity of the app and your eager support team. A little less GIF's won't hurt, though...

Galeria Luxury Furniture
South Africa
26 minutes using the app
TYDAL replied February 5, 2023

We're so glad you like our service! Your feedback and review mean the world to us. 🙂 Thanks, Kevin

March 1, 2023

It is really good to communicate with the Rivo team, they very well understand the customer requirement and resolve every query. I mine case I had a very good experience while chatting with one of the team member Arianne.. With in a chat she resolve all my queries and also got some very good suggestion for my store.. which is also very useful and missing in my store.

Thanks You, and wish you very good luck for coming days.

THEGSND LLC
India
25 minutes using the app
TYDAL replied March 1, 2023

Your feedback has made our day! 🤩 We're so glad to hear that you had a wonderful experience with our services. We take pride in delivering exceptional work and providing outstanding customer service. Thank you for choosing us and for sharing your thoughts.
Best wishes, Kevin

January 6, 2023

The support is amazing! I chatted with the lovely Jel and she was so much help even advised me on changes to my website that had no relation to the Rivo app! You can remove the branding so the app does not show with the reviews, send automated emails to customers after 14 days of fulfilment and in honesty I can't believe the app is free

MINKLASHESDURHAM
United Kingdom
25 minutes using the app
TYDAL replied January 8, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

January 27, 2023

Jel helped me with so many things. She suggested things I didn't even think about. Unbelievable customer service. Thanks for the help.

KandlesByKyle
United States
25 minutes using the app
TYDAL replied January 30, 2023

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

November 10, 2022

Yaci helped me remove your logo. She was pleasant to chat with. And helped me with all my questions. I wish all customer help was like her!

Designs N' Moore
United States
25 minutes using the app
TYDAL replied November 10, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

February 28, 2023

Where do I start? From the start, I was greeted by Pete. (An Amazing Soul to Say the Least.) He helped me get my store up and running with their Amazing App (Customer Service: Out of this world), and even gave me tips on how to Better Our Store. Thank You So Much, Pete!! M-H

The Must Haves
United States
24 minutes using the app
TYDAL replied February 28, 2023

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
Much appreciated, Kevin