TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,541)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 3, 2024

Very helpful support chat! All great so far.

Bellebouquet
New Zealand
10 days using the app
TYDAL replied October 4, 2024

We're glad to hear the support chat was helpful and everything's going great! Thanks for the feedback. 😊
- Kevin & TYDAL Team

October 18, 2024

Hey guys! This app is hands down the BEST! I had an issue with the Tydal brand removal, and luckily, I got to chat with one of their amazing support team members, Sam. His willingness to help and quick responses blew me away! He solved my issue in no time and was so kind throughout the process.

I’m just super happy I found this app.
Thank you, Tydal! And a big shoutout to Sam—you rock!

Deep Root African - DRA
Ghana
About 1 hour using the app
TYDAL replied October 20, 2024

Thanks for the awesome shoutout! We're thrilled our support team could help you so quickly. Your happiness is our top priority. Rock on with Tydal! 🌟
- Kevin & TYDAL Team

October 3, 2024

Very very nice app for review

Dawar Store
Pakistan
20 days using the app
TYDAL replied October 7, 2024

So glad you're enjoying the app! Thanks for the kind words! 😊
- Kevin & TYDAL Team

September 11, 2024

Such a great app and the customer service is outstanding, thank you Jamie!! Really can't ask for much more. Thanks again team :) they go above and beyond.

Focus Essentials
Australia
2 days using the app
TYDAL replied September 13, 2024

Thank you for the wonderful feedback! We're thrilled you're enjoying the app and our service. 😊
- Kevin & TYDAL Team

August 31, 2024

Best in business, very helpful

Oz Pet Care
Australia
About 1 month using the app
TYDAL replied September 1, 2024

Thank you! We're thrilled to be considered the best and glad you found our help valuable. We appreciate your feedback!
- Kevin & TYDAL Team

August 14, 2024

So far I’m sad that I can’t praise this company more than the 5 stars shopify allow. Personally I’d give them 100 stars if I could!
I’m a complete noob to the wonderful world of website design and Jamie at Tydal has walked me through more things that have nothing to do with this app whilst helping me actually set the app up. She’s been friendly and reassuring, answered all my questions and never once pressured me to buy anything at all which is really important to me as a lot of businesses on here try to do just that.

We’ve set up emails and discounts, sorted the reviews and all that’s in between and I’m so grateful for her and of course all the team for being so amazing and being so good at what they do which is creating an easy to navigate app. I’m now off to set up their rewards program too as I’m so impressed by their work!

Keep up the good work guys! You definitely deserve more than 5 stars!

Hocus Crocus Crystals & Creations
United Kingdom
About 1 hour using the app
TYDAL replied August 15, 2024

Wow, thanks for such a glowing review! We're over the moon to hear how happy you are with our app and support. Here's to much more success together! 🌟
- Kevin & TYDAL Team

September 21, 2024

I had the best experience with Adrian.

Omira
Sweden
19 days using the app
TYDAL replied September 23, 2024

That's wonderful to hear! We're thrilled you had a great experience with our support team. Thanks for sharing! 😊
- Kevin & TYDAL Team

June 18, 2024

Working with Jamie was great! I appreciate her help and enjoying working with these guys so far!

Happy Panda Home Brands
United States
Almost 2 years using the app
TYDAL replied June 20, 2024

Thanks for your feedback! We're glad you had a positive experience with our support team. We look forward to assisting you further!
- Kevin & TYDAL Team

October 4, 2024

Jamie from customer support was amazing! Super friendly, answered all my questions in no time. Really made my shopping experience smooth and enjoyable!

The Pix Key
Canada
About 5 hours using the app
TYDAL replied October 7, 2024

We're thrilled to hear our support made your experience smooth and enjoyable! Thanks for the awesome feedback! 😊
- Kevin & TYDAL Team

September 19, 2024

Great so far! Only just getting into the set up but enjoying it so far, great to get set up support so actively, thanks Jamie!

Bite Nutrition
Australia
About 8 hours using the app
TYDAL replied September 20, 2024

We're glad you're enjoying the setup process! Thanks for the feedback—we're here to support you every step of the way! 😊
- Kevin & TYDAL Team