TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,566)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

Edited January 14, 2023

this app is the best super easy to use and the customer service is super fast i removed the powered by trademark and ABBY from customer service went above and beyond she did it for free and also showed love to my social media and gave me great suggestions for my website im nothing but grateful I was connected to Abby!!

Kat Love Fashion
United States
24 minutes using the app
TYDAL replied January 16, 2023

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

November 8, 2022

Sie sieht bis jetzt gut aus. Wie sie dann später tatsächlich funktioniert, werde ich sehen, wenn mein Shop online ist. Mitarbeiter freundlich & hilfsbereit

Miss Kunterbunter
Germany
24 minutes using the app
TYDAL replied November 8, 2022

Genial! Vielen Dank für die 5 Sterne! 🌟 Prost, Kevin

February 15, 2023

Fantastic app and amazing customer service, highly reccomend this app! Pete was so easy to deal with and made the onboarding process a breeze!

ReadingswithKR
Australia
24 minutes using the app
TYDAL replied February 19, 2023

We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin

October 20, 2023

So far so good. Pete was super friendly and helpful. Thank you so much!

Pogofandango
United Kingdom
24 minutes using the app
TYDAL replied October 23, 2023

You're most welcome! We're thrilled to hear you're enjoying your experience so far! Thanks for the awesome feedback.
- Lea & Rivo Team

March 17, 2022

trop serviable personne très agréable application au top , merci de votre aide ......................................................................................................................

Carleen Hanel
France
24 minutes using the app
TYDAL replied March 18, 2022

Merci beaucoup pour les 5 étoiles! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Heureux d'aider de toutes les manières possibles. 😊 Bravo, Kévin

May 26, 2022

Great experience using the app so far! Received help from Lance who was beyond amazing and very very helpful! Looking forward to continuing to utilize this app as my store grows.

info-7579
United States
24 minutes using the app
TYDAL replied May 26, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and excellent 5-star review! Feel free to reach out to us anytime if you have further questions or if we can help along the way. 😊 All the best, Kevin

January 29, 2023

I am new to shopify and just added rivo to my apps. I was in the process of connecting my store and Paul was very helpful and gave me great tips. I'm excited to have rivo on my store and can see why it's highly rated. Paul's customer service was above and beyond and I really appreciate it.

Danu Essentials
United States
24 minutes using the app
TYDAL replied January 30, 2023

We are pleased you like our app and customer service, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin

September 6, 2022

Betty was amazing in her customer service and helped with setting up the app! We were able to get the app up and running because of her kind assistance.

Yours Sincerely
Australia
24 minutes using the app
TYDAL replied September 6, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback! 🙂 Much appreciated, Kevin

January 11, 2023

Customer support is amazing! They helped answer my questions and added extra features to the app for me.

City Cloth Collective
United States
23 minutes using the app
TYDAL replied January 11, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

Edited January 10, 2023

Paul was very helpful in helping me remove the Rivo branding from the widget. I'm satisfied with their customer support. I look forward to using the app.

Zuri Craftworks
United States
23 minutes using the app
TYDAL replied January 10, 2023

We're so glad that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin