TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,115)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

November 30, 2022

Arianne is amazing! She helped me solve my issues within 5 minutes and suggested some needed changes!! Amazing!

Hot Mess Designs
United States
15 days using the app
TYDAL replied November 30, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

March 30, 2023

Jel was very helpful and went the extra mile to make the app run better for me. Recommend this app.
It is the third one i have tried and will be keeping this one.

Rooted & Bloomed
United States
15 days using the app
TYDAL replied March 30, 2023

We are thrilled to hear that we were able to go above and beyond to help you and that our app is meeting your needs better than the previous ones you tried. We are committed to providing excellent customer service and delivering a great product, so it's great to know that we've hit the mark. We appreciate your recommendation, and we will do everything we can to continue to exceed your expectations.
All the best, Kevin

July 9, 2023

Great customer service support. I was helped by Paul who was super friendly and helpful. He got me quickly sorted out with everything I needed and even offered additional advice for my shopify store that will go a long way! This app is super easy to use and is exactly what I've been searching for my shopify store.

My Store
Canada
15 days using the app
TYDAL replied July 10, 2023

Thanks a ton for the kind words! 🙌 We aim to make your experience a breeze, and we're glad we hit the mark for you! If you ever need anything else, we're here to help. 😃
- Lea & Rivo Team

March 5, 2023

amazing customer support! The team helped me fix issues with my imported reviews, they were quick. special thanks to pete.

fliqospin
India
14 days using the app
TYDAL replied March 6, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

August 24, 2022

Great product, great assistance from the team. Lance did a great job getting my website up to speed with the reviews and assisting me with all the questions I had and even the ones that I didn't know I had! 5 Star recommendation all-around.

Melanin Haven
United States
14 days using the app
TYDAL replied August 24, 2022

Thank you for the wonderful review! 😍 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 24, 2022

Great quick and easy to use, Abbie was awesome at helping me get free VIP setup. Highly recommend for product reviews and their popup service too

Earth Elements NZ
New Zealand
14 days using the app
TYDAL replied November 24, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best regards, Kevin

January 17, 2023

Very helpful. Good service and communication. App Rvo product review seems to be good thus far into my usage.

Eagle_Supplements
United States
14 days using the app
TYDAL replied January 17, 2023

Thanks so much for leaving a positive 5-star review! Much appreciated, Kevin

June 26, 2023

Five star review here! First, Paul responded within literally 60 seconds. He was incredibly helpful with what I needed and took care of it asap. Second, Paul offered additional input on my site and how to make changes that I will definitely benefit from. Third -- very nice, polite and easy to work with. I can't thank Paul and Rivo enough.

Carabella
United States
14 days using the app
TYDAL replied June 29, 2023

Thank you so much for your fantastic review! 😊 We really appreciate your kind words and we're thrilled to hear that our team was responsive, helpful, and offered valuable insights. It was a pleasure working with you! 💙 - Lea, Rivo Support Manager

January 28, 2023

The advice and help from Paul just makes my day in regards to building my brand and business!
I have Paul as my consultant today - He is absolutely helpful, professional and efficient! Not to mention he is also very nice.
As a business starter, he gives me confidence and incredibly useful information in just a short chart. Brilliant!! Thank you very much Paul!

Melody Law's
Australia
14 days using the app
TYDAL replied January 30, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

January 26, 2023

Abbie is a great assistant ever. Very Fast replies and good support! I would recommend Abbie to anyone.

Java Sunrise Coffee
Australia
14 days using the app
TYDAL replied January 27, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin