TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,118)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

Edited January 4, 2023

I have really appreciate it for support of my store. Jel helped me so quickly and
I would strongly recommended this app to every one.

Best regards
Mila

Easy shop
Canada
11 days using the app
TYDAL replied January 4, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

June 23, 2023

Jel was extremely helpful with what I needed, and quick as well. I am very pleased with the service. Thank you so much! Also, the email limit was removed, which I was so appreciative about.

Itsy's Crystal Cove LLC
United States
11 days using the app
TYDAL replied June 26, 2023

Thanks a ton for your awesome review! We're thrilled to hear that you loved our app and service. Have a great day ahead! 🎉

July 10, 2023

I’m just getting started using it, but the pop up feature has been great for gaining customers. Paul was awesome to work with in customer service and went above and beyond!

That’s Ducked Up
United States
11 days using the app
TYDAL replied July 12, 2023

So happy to hear that you're enjoying the app! 🎉 we always strive to go the extra mile to make our merchants happy. If you ever need assistance, we're here for you!
- Lea & Rivo Team

September 8, 2022

Mica was an excellent help fixing our issue with the widget! We cannot thank her enough! Great app so far and we're excited to launch. We love the customization of the app.

CrazyKooky Candles
United States
11 days using the app
TYDAL replied September 8, 2022

This review made our day! Thank you so much for the kind words, and we are always here anytime you need us. 🤩 Much appreciated, Kevin

November 21, 2022

Abbie is SOOOO awesome, she was such a pleasure to talk to. She helped me set up customization and email priority. Great app and so easy to use!

Purple Ocean
United States
11 days using the app
TYDAL replied November 21, 2022

What a wonderful review! 🤩 Thank you so much for the 5-stars and positive feedback! Cheers, Kevin

November 22, 2022

The best review app. I tried several before, and i can say this is absolutely the best. Regarding the customer support via chat, it's amazing, very nice and quick to response.

DEVOAVERLO
Italy
11 days using the app
TYDAL replied November 22, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Thanks, Kevin

July 7, 2023

Installing was easy and set up was great. Customer service was very helpful and well mannered. I recommend.

WillyJean
United States
11 days using the app
TYDAL replied July 10, 2023

Glad to hear that the installation was a breeze and setup went smoothly for you! 😊 Our team always strive to provide top-notch support! Thank you for the recommendation! 🙌
- Lea & Rivo Team

December 29, 2023

Excellent. The support system is just amazing, Arianne helped me out with importing reviews to my store, she fixed the CSV file.

Plant Yaar
India
11 days using the app
TYDAL replied January 5, 2024

So glad our support team could help you out! Your feedback really makes our day. Thanks for choosing Rivo!
- Lea & Rivo Team

March 29, 2023

The employees are very nice, especially Jel, who gives me a lot of necessary help and also gave me good advice to make my page look beautiful. I thank her very much for her time, and I also believe that the other employees are just as kind and communicate well with customers. I wish them great success in what they do and I recommend using their app

JR.Creation.Design
United Kingdom
11 days using the app
TYDAL replied March 29, 2023

Thank you for your glowing review! We're thrilled to hear that we were able to provide you with the help and advice you needed to make your page look great. It's always our goal to communicate well with our customers and provide top-notch service, so we're glad to hear that we're hitting the mark. Thank you for your recommendation, and we wish you all the best with your page!
Cheers, Kevin

April 11, 2022

he spoke fast quick to resolve my problem. great service. love this app. tha nk you for eveythng . made my day esier.

Fashion by Vee
United States
11 days using the app
TYDAL replied April 12, 2022

We are so happy you love our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin