TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,567)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 26, 2022

Airanne was very helpful. She answered my questions professionally and promptly. Each time I thought I was finished with the chat, she surprised with other options that would help my business. I really appreciate her and the customer service was superb. She needs a raise for sure!!!

Customsbydonyelle
United States
20 minutes using the app
TYDAL replied October 26, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Thanks, Kevin

January 19, 2023

Abbie was extremely helpful and also provided sufficient advice for my new store! Everyone would love to have Abbie for their service needs! Truly appreciate her I would give more than 5 stars. Thanks again Abbie.

Maraa Designs

Maraa Designs
United States
20 minutes using the app
TYDAL replied January 19, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

December 13, 2022

Habe bisher zwei Apps von Rivo installiert. Newsletter, Pop-up und die Review-App. Beide top Apps. Das Team ist sehr freundlich und hilfsbereit. Sie haben viel Geduld und gehen auf jede Frage ein. Toller Service!

ilmnafi
Germany
20 minutes using the app
TYDAL replied December 13, 2022

Wunderbar! 🎉Vielen Dank, dass Sie unsere Apps nutzen, und wir sind immer für Sie da, wann immer Sie uns brauchen. Ihre positive Bewertung wird sehr geschätzt! Alles Gute, Kevin

January 26, 2023

Arianne was super helpful and friendly too. The app fits in great with our store, would 100% recommend!

PUREMESS
United Kingdom
20 minutes using the app
TYDAL replied January 26, 2023

We're so glad our app fits in great with your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin

January 2, 2023

Just downloaded the Rivo Reviews App for my Shopify. The staff Paul was very helpful and what I like most as a new small business is that they provide the service for free. I look forward to using the App to collect organic genuine UGC. Happy New Year 2023 from Prizmatique Official

Novel Haus
Australia
20 minutes using the app
TYDAL replied January 2, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

April 22, 2023

So far so good. Abbie in support was great. We will see if we can get some reviews to help increase our know, like, trust factor.

Now Found
United States
20 minutes using the app
TYDAL replied April 24, 2023

Great to hear you had a positive experience with Abbie in support! Getting reviews can definitely boost your credibility and trust with customers. Feel free to reach out anytime if you need help! - Lea, Rivo Support Manager

March 12, 2023

Fantastic service! Just use this app for quick and better results. I can totally see why people are rating it 5 stars.

Siaa
United States
19 minutes using the app
TYDAL replied March 12, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Much appreciated, Kevin

March 18, 2023

fast customer service, amazing platform and customizable UI, and free plan - best free product reviews app by far

Ummah Blocks
United States
19 minutes using the app
TYDAL replied March 19, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin

February 14, 2023

Very helpful support, works very well and its free !!!

FVCKJEWELS
Greece
19 minutes using the app
TYDAL replied February 14, 2023

Wonderful! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

November 17, 2022

Second store we have added this reviews app to and so far it seems really easy to use and the customer service is lovely. Thank you!

SpiralGFX 🇬🇧
United Kingdom
19 minutes using the app
TYDAL replied November 17, 2022

Awesome! We truly appreciate you using our app in your stores and are so grateful for your positive feedback and review! 🙌 Cheers, Kevin