TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,567)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

January 17, 2023

Abbie was of amazing help! This company has amazing customer service, they are totally free, and it is very easy to start collecting reviews from customers. Don't hesitate to install it! :)

Mon Cherie Faith
United States
19 minutes using the app
TYDAL replied January 17, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

January 17, 2023

I had initially tried to use another review app and it was a nightmare trying to embed it on the back end of Shopify, Rivo was seamless, and Pete assisted me quickly with anything I asked.

Can't thank you enough for making this so easy for me.

Saint Capri
Australia
19 minutes using the app
TYDAL replied January 17, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

January 28, 2023

Paul was super nice and very helpful. He addressed my requests very quickly and offered great tips that would help me in the future.

ETRN
United States
19 minutes using the app
TYDAL replied January 30, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

March 15, 2023

Awesome experience so far and the chat help is amazing. Hoping to upgrade for additional features. I will recommend!

Foamagic America
United States
19 minutes using the app
TYDAL replied March 15, 2023

We're so happy to see that you had an awesome experience! We're always striving to help you and your business succeed!
Best wishes, Kevin

August 19, 2023

Great experience with the Mica on the Rivo customer chat! Quick response even in the early hours of the morning on a weekend when I was able to work on the updates. In my experience so far, I would highly recommend working with a Rivo app for your store. Thanks for your help!

BeechTreePaper
United States
19 minutes using the app
TYDAL replied August 22, 2023

Thank you so much for sharing your experience! 🙌 It's awesome to hear that our team was able to assist you with your updates! Thank you again for recommending us! We appreciate it and are here to help whenever you need us!
- Lea & Rivo Team

January 9, 2023

Yaci made it very easy to navigate the app and removed the "powered by". She also taught me about changing the favicon. Amaing customer service.

Maraja Spiritual Luxury
United States
18 minutes using the app
TYDAL replied January 9, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 11, 2022

Great customer service! Abbie helped me greatly! App is easy to use and you can easily rewrite in a different language

Stitch Designs
Netherlands
18 minutes using the app
TYDAL replied November 14, 2022

Awesome! Thank you so much for the 5-star review! Cheers, Kevin

November 2, 2022

The best customer support!!!! What a great app, the dashboard makes it super easy to navigate. Quick, friendly, and helpful live chat for any questions!

Thyme Plus +
United States
18 minutes using the app
TYDAL replied November 2, 2022

We're so pleased that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 2, 2023

This App is awesome. Abbie was sooo helpful. A very good experience. I will definitely recommend it to my friends!

RuMaya
United States
18 minutes using the app
TYDAL replied February 2, 2023

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

October 26, 2022

Got all the perks for free all thanks to Paul who basically made my day! Very responsive and top notch customer service!

Artesano Candle Co.
New Zealand
18 minutes using the app
TYDAL replied October 26, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin