TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,567)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

February 28, 2023

5 Stars - Top Notch customer service from Abbie at Rivo. Activated in minutes, so easy to add to my site.

Kuhn Corp Print & Packaging
Australia
18 minutes using the app
TYDAL replied March 1, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Best wishes, Kevin

June 21, 2022

Very happy with the customer service. Betty was amazing. Glad we found this app. We will try more apps created by Rivo.

MONBÉ
Australia
18 minutes using the app
TYDAL replied June 21, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

May 30, 2022

All your products are amazing. Thank you for the best customer service and help. It's great to have apps that help us.

ALPHA SOCIAL
United States
18 minutes using the app
TYDAL replied May 30, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! Thanks so much for the amazing feedback, and we greatly appreciate you using our app. 🙂 Best regards, Kevin

December 9, 2022

User friendly, and impeccable customer service! Abbie was an absolute wonder to work with. Completed all my request.

The Wig Outlet LLC
United States
18 minutes using the app
TYDAL replied December 12, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

May 17, 2023

Amazing customer service thank you Abbie for help me.
The app its so easy to use, just what I need it

Valentina Wedding Favorites
United States
18 minutes using the app
TYDAL replied May 18, 2023

Thank you so much for your kind review! We are so happy to hear that our team provided you with amazing customer service and that you found our app easy to use. We appreciate your business and look forward to serving you again soon! 😊 - Lea, Rivo Support Manager

November 15, 2022

Abbie was very helpful and quick to get the stuff i needed help done. THank you, cant wait to try this app out!

waterlilystyles
United States
17 minutes using the app
TYDAL replied November 15, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

January 18, 2023

I've received the fastest, best, most helpful online service!
Thank you so much amazing Rivo reviews team :))

seventytwo72.co
Japan
17 minutes using the app
TYDAL replied January 18, 2023

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 9, 2022

Excellent and very fast help from Abbie, I really appreciate her helping and offering a lot of services to me.

Zaatstylee
Canada
17 minutes using the app
TYDAL replied November 9, 2022

Wonderful! Thank you so much for the 5-stars and positive feedback! Let us know anytime if there's anything else we can do to help. Best wishes, Kevin

Edited April 18, 2023

ABOVE and BEYOND customer service! I absolutely love chat customer service and I was blown away with how helpful they are and provided outstanding feedback on ways to improve my website. I can't wait to use their additional products. This is how ALL online stores should operate! Abbie is the best!

Elevated Equestrian
United States
17 minutes using the app
TYDAL replied April 18, 2023

Your satisfaction is our top priority, and we are thrilled you are pleased with our service. We are committed to providing exceptional customer service to all our customers, and we greatly appreciate your kind words.
Thanks, Kevin

November 25, 2022

Mica is the greatest, she added free features to my account and gave tips to getting Shopify's branding off my site.. thanks Mica.. HEY. Boss give her a raise.. she works hard for you.. Be fair.. Mark Mcgee BarnBusterdeals.com Founder and CEO

BarnBusterDeals.com
United States
17 minutes using the app
TYDAL replied November 25, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the kind words and 5-stars! 🙌 Cheers, Kevin