TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,121)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

February 1, 2023

I would recommend this service because I had a great time getting setup with the app as Paul my chat agent helped me out with the entire app and was very professional and helped me out in everything I needed! Paul is the best agent on chat I have probably come across in the longest time

joms
United States
10 days using the app
TYDAL replied February 1, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

May 27, 2023

I installed the app today and reached out to the Support team to help with some questions. Jel was super quick to help and even made suggestions that could boost my store's performance. Thank you ! Super excited to see the conversion this feature will bring.

ALR BEAUTY UK
United Kingdom
10 days using the app
TYDAL replied May 29, 2023

Thank you for sharing your feedback! We're thrilled to hear that our team was able to assist you quickly and provide valuable suggestions to optimize your store. We appreciate your business and can't wait to see your store's conversion rates soar! - Lea, Rivo Support Manager

January 27, 2023

The app looked super clean. Customer service was amazing. Would definitely recommend to anyone looking for an app to add reviews to website

WealthWise
Canada
9 days using the app
TYDAL replied January 30, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

November 30, 2022

Mica was super helpful customer service 100! Very helpful and super nice! Definitely worth reaching out to customer service for help!

22 Lives
United States
9 days using the app
TYDAL replied November 30, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

May 22, 2023

Great Support. Unbelievably fast and they are eager to help you succeed! They went out of their way to make sure I was happy. I was beyond happy.

SacredHealingSupplyCompany
United States
9 days using the app
TYDAL replied May 23, 2023

Thank you for your kind words! It means a lot to us that we were able to exceed your expectations and help you succeed. We always strive to go above and beyond for our customers. - Lea, Rivo Support Manager

January 4, 2023

My experience was amazing. Paul was quick, effective, and informative when helping me! He made sure I wasn’t in need of anything and assured me that if I needed any help to check back in at anytime! Thanks so much!

A Mom & A Machine LLC
United States
9 days using the app
TYDAL replied January 4, 2023

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

May 24, 2023

amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing

Killer Condiments
Australia
9 days using the app
TYDAL replied May 24, 2023

Thank you for your review and feedback here! We appreciate hearing about your experience and are glad that Pete has been an amazing support. If you have any specific feedback regarding our app, we'd love to hear it! - Lea, Rivo Support Manager

April 8, 2023

I'm still new to it, but setting it up was a breeze and Abbie made it even easier! I'm excited to see how much it will come in handy!

Marles Store
United States
9 days using the app
TYDAL replied April 10, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know.
All the best, Kevin

November 10, 2022

I absolutely love the Rivo app its so easy to use and the staff are extremely helpful! Thank you to Abbie for helping me out today! I've had nothing but positive experiences so far, Highly recommend!!

Luna Forest Boutique
Australia
9 days using the app
TYDAL replied November 10, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

July 12, 2022

Abbie was very helpful with getting the app up and running, and gave me a little insight into some other things as well. Definitely hope to talk to her again if I need assistance in the future.

spadepot.com
United States
9 days using the app
TYDAL replied July 13, 2022

So pleased that you are happy with our services. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Best wishes, Kevin