TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,121)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

April 25, 2023

Great customer support and easy to talk with a representative via chat. Look forward to seeing what else they can help me with.

Lily & Mads
United States
9 days using the app
TYDAL replied April 27, 2023

Thank you so much for your kind words! Glad to hear that our customer support team provided a great experience for you. We're always here to help, feel free to reach out if you need anything else! - Lea, Rivo Support Manager

February 21, 2023

Die App ist sehr leicht aufgebaut und der Support ist super! Sehr kompetent! Ich hatte Kontakt zu Arianne und es ist alles Bestens gelaufen! Vielen Dank!

preferfashion
Germany
9 days using the app
TYDAL replied February 21, 2023

Vielen Dank, dass Sie sich für unsere App entschieden haben, um Ihren Shop zu unterstützen. Wir sind bestrebt, Ihnen die bestmögliche Erfahrung zu bieten, und sind immer hier, um Ihnen bei Fragen oder Problemen zu helfen.
Tschüss, Kevin

October 24, 2022

Diese App wird von mir für Reviews genutzt. So viel Value kostenlos. Kann ich jedem besonders zu Beginn empfehlen.

mysweetideal
Germany
9 days using the app
TYDAL replied October 24, 2022

Vielen Dank, dass Sie unsere App nutzen! 🤩 Wir freuen uns sehr, Teil Ihres Unternehmenswachstums und -erfolgs zu sein! Wenn Sie überhaupt etwas brauchen, lassen Sie es uns einfach wissen. Tschüss, Kevin

April 10, 2023

Amazing support! Pete, you are an angel! He helped me even during Easter. He removed the branding of their logo on my store and added my store to their priority server queues.

Studio Amberes
Belgium
8 days using the app
TYDAL replied April 10, 2023

We are thrilled to hear that we've provided exceptional service and went above and beyond to ensure that your needs were met, even during a holiday period. We take pride in providing our customers with the highest level of support, and it is wonderful to hear that we were able to meet your expectations. We understand that removing branding and adding your store to our priority server queues can make a significant difference to your business, and we are pleased that we could assist you with these requests. Thank you for choosing our services and for sharing your experience with us.
All the best, Kevin

January 22, 2023

Review for Pete and Rivo Product Review App. Amazing, answers my business needs. As, I dont require google reviews, so this is the perfect partner - app, for the busines. To offer a review service, and informative information for the products, to all viewers and customers is highly valuable to any website. I choose Rivo. Easy to install, looks can match your theme, service was instant and amazing. Definatly a 5 star app. Thanks to Pete for 100% instant service.

Mate's Rates Variety Store
Australia
8 days using the app
TYDAL replied January 22, 2023

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the wonderful feedback and review! ✨ Best wishes, Kevin

August 28, 2023

The support team is active and responds instantly! Also, it's pretty easy to setup and the layout is really sofisticated

Aliber Shop
Brazil
8 days using the app
TYDAL replied August 30, 2023

Thank you so much for the amazing review! Our support team is always ready to assist you. We're glad that setting up our app has been a breeze. Your kind words mean a lot to us, and we're here for you whenever you need us.
- Lea & Rivo Team

December 31, 2022

Arainne was totally great. She was very professional and knew all the answers to my questions. What a great app.

Dressing to Impress
United States
8 days using the app
TYDAL replied January 1, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

October 12, 2022

I download this app to help me with reviews on my website, not tested yet but the customer service from Jel was amazing. Jel help me with my question and resolved my problem. Jel even gave me a suggestion to my website, was perfect. Thank you :)

Ric n'Gus Candles
United Kingdom
8 days using the app
TYDAL replied October 12, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

January 29, 2023

the support was awesome and this app is really easy to work with and super useful the support has a really good worker and timing in reponding

GPLANET
Egypt
8 days using the app
TYDAL replied January 30, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

November 15, 2022

Arianne is accommodating! She helped me with the review app and also helped me with my store!! I overlooked certain items in my store, and she helped me.

Viper Social Products
United States
8 days using the app
TYDAL replied November 15, 2022

Thank you so much for your kind words! We are always happy to help and available any time you need us. 🙂 Best regards, Kevin