TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,567)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

June 13, 2022

the app is good but what is outstanding is the support girl (Abbie) as she responded to my request directly and explain to me about the cost and give me an advice to enhance my favicon. thanks a lot for everything

Taharaus.com
United States
16 minutes using the app
TYDAL replied June 14, 2022

We are so happy you are enjoying our app and customer services! Thank you so much for the positive feedback and review! If there's anything else we can do, please feel free to reach out any time. 🌟 Best wishes, Kevin

January 21, 2023

Very friendly support team. I'm excited to try the app out and see it in action. Thanks again for all of your help.

Sleepncurl
United States
16 minutes using the app
TYDAL replied January 22, 2023

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin

July 18, 2023

Great so far... first contact was excellent, along with a little tweaking tip. Looking forward to an effective experience. Cheers!

LIBRIUM Games
United Kingdom
16 minutes using the app
TYDAL replied July 20, 2023

So happy to hear you had a great experience! We're here to provide helpful tips along the way. Thanks for your feedback!
- Lea & Rivo Team

January 17, 2023

Very helpful staff. I am glad I installed this app because their customer service is amazing. I'd highly recommend this app.

Zoee Crystals
Australia
16 minutes using the app
TYDAL replied January 17, 2023

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

April 14, 2023

abbie help me with everythong, so fast and gentle, im so happy with the costumer service , thank you so much.

MR Streetwear WRLD
United States
16 minutes using the app
TYDAL replied April 17, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊
Cheers, Kevin

October 27, 2022

Love Rivo Products! Had the pleasure of working with Abbie on getting the app setup to its potential. Absolutely fantastic service! Thank you so much Abbie for your help!

2BWell Kids
Canada
16 minutes using the app
TYDAL replied October 31, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

August 26, 2023

Customer service was excellent as always. Staff is always very helpful. That's why I love the Rivo products.

Iowa Magic Shop
United States
16 minutes using the app
TYDAL replied August 30, 2023

Thank you so much for the kind words. 💙 We're absolutely thrilled to hear that our support team has made a positive impact. 😊 We appreciate you choosing Rivo, and we'll continue to be here for your needs.
- Lea & Rivo Team

October 26, 2022

This app is the bomb! It was easy to set up and Abbie, from the support team was a star. She was so good, I thought it was AI! But Abbie is 100% human! I checked. She made the experience personal and even gave us some really good tips for our store! I look forward to doing more with this app. Thanks Abbie and Rivo <3

letsboop
South Africa
16 minutes using the app
TYDAL replied October 26, 2022

We're so thrilled that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

October 26, 2022

Abbie was super kind and helpful. I appreciate how quick and responsive she was. I loved working with Abbie.

Calmate
United States
16 minutes using the app
TYDAL replied October 27, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

December 11, 2022

Im new to the app but I had a question and my customer service rep Arianne was very helpful and nice. I definitely would recommend.

Behind Closed Doors Lingerie By Nikki
United States
16 minutes using the app
TYDAL replied December 12, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin