TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,125)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

October 12, 2022

I download this app to help me with reviews on my website, not tested yet but the customer service from Jel was amazing. Jel help me with my question and resolved my problem. Jel even gave me a suggestion to my website, was perfect. Thank you :)

Ric n'Gus Candles
United Kingdom
8 days using the app
TYDAL replied October 12, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

January 29, 2023

the support was awesome and this app is really easy to work with and super useful the support has a really good worker and timing in reponding

GPLANET
Egypt
8 days using the app
TYDAL replied January 30, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

November 15, 2022

Arianne is accommodating! She helped me with the review app and also helped me with my store!! I overlooked certain items in my store, and she helped me.

Viper Social Products
United States
8 days using the app
TYDAL replied November 15, 2022

Thank you so much for your kind words! We are always happy to help and available any time you need us. 🙂 Best regards, Kevin

August 12, 2023

I am pleased to express my complete satisfaction with the assistance that was extended to me. The support and guidance provided were nothing short of exceptional, and I must say that I am thoroughly impressed. Based on my experience, I would confidently say that this service deserves a five-star rating. I am grateful for the assistance rendered and would like to extend my heartfelt thanks to you.

Waters Wicked Wood
United States
8 days using the app
TYDAL replied August 14, 2023

Thank you so much for your awesome review! 🙌 We're thrilled to hear that our support and tips were helpful. We're grateful for your kind words, and we'll keep doing our best to provide exceptional service.
- Lea & Rivo Team

Edited April 21, 2023

the app is great easy to use and Jel's support has been so helpful she's great and solves your problems fast. best review app i have ever used and i have used many with this i am very satisfied thanks

Fluffis
Italy
8 days using the app
TYDAL replied April 24, 2023

Thank you so much for taking the time to write this amazing review! Glad to hear that you found our app easy to use and that Jel provided you with excellent support. Your feedback means the world to us! - Lea, Rivo Support Manager

December 26, 2022

Really good Support, very useful app, its easy to manage and easy to understand. I would recommend it to everyone! <3

Prestige
Austria
8 days using the app
TYDAL replied December 26, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! All the best, Kevin

April 10, 2023

The support team was awesome - Llana and Paul were amazing and helped us solve each issues we had! Highly Recommend!

Jonny's Place Clothing
United States
8 days using the app
TYDAL replied April 10, 2023

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us and giving us excellent feedback!
Much appreciated, Kevin

July 5, 2023

Pete was AWESOME!!! He explained everything he did. He let me know about the rewards app (didn’t know that was a thing) and even complimented my store. I hope that this entire support team is like Pete because he should be the support standard.

Unbound Life
United States
8 days using the app
TYDAL replied July 6, 2023

So happy to hear about your experience! 🎉 We always strive to go the extra mile to help our customers. If you ever need assistance again, don't hesitate to reach out! 😊
- Lea & Rivo Team

July 21, 2023

Abbie was absolutely awesome. She fixed a small issue I had in under a minute and even made suggestions to make my landing page better. Definitely satisfied with the customer service and performance of the app.

Apache Approach
United States
8 days using the app
TYDAL replied July 24, 2023

That's amazing to hear! We're thrilled our team could help you so quickly. Thanks for the kind words and for sharing your experience. We appreciate your support! 🙌
- Lea & Rivo Team

August 24, 2023

It is a great app to use and helps my store gain more customers and makes my store more accessible.
Thanks RiVo for the opportunity to use such a special app.

PetPlanetMart
Australia
7 days using the app
TYDAL replied August 30, 2023

So glad to hear that our app has been a great help to your store! Thanks a lot for the kind words and for giving us a chance to help. Wishing you continued success and many more happy customers!
- Lea & Rivo Team