TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,125)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

March 18, 2023

It was a very nice conversation with Jel Ma'am and she helped me very quickly.
I'm glad to hear that you had a nice conversation with Jel and that she was able to help you write your review quickly! Writing a review can be a challenging task, but with a little bit of guidance, it can be a breeze.

shopehind
India
7 days using the app
January 11, 2023

Great service! Did a great job not only on their own platform but also giving great advice to your store. I totally recommend it!

TakeTodayLife
United States
7 days using the app
TYDAL replied January 11, 2023

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

November 17, 2022

Ik heb de app zelf nog niet gebruikt. Heb hem net geïnstalleerd. Je kan aanpassen volgens huisdesign en dat is de reden dat ik deze app koos. De klantenservice is snel en accuraat. Pete voegde onmiddellijk een aantal features toe.

House of Baboon
Belgium
7 days using the app
TYDAL replied November 17, 2022

Heel erg bedankt voor het kiezen van onze app! Als u vragen heeft of als we u op weg kunnen helpen, kunt u altijd contact met ons opnemen. 😊 Proost, Kevin

June 12, 2023

Definitely must-have app in your shop. Really convenient free plan to start with and of course ultra helpful support!

Ladibelle
Poland
7 days using the app
TYDAL replied June 15, 2023

Thank you so much for your kind review! We're glad that you found our app convenient and that our support team was helpful. We're always here to help if you need anything! - Lea, Rivo Support Manager

March 4, 2023

Very helpful support from Jel! Truly the best! Friendly and great comminucation. Great app. Recommended

Cecilia Nordstrom Chocolates
Sweden
7 days using the app
TYDAL replied March 6, 2023

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Cheers, Kevin

November 16, 2022

We just finished setting up this app on our storefront and are excited to see it at work. We really loved the service. The service was kind and courteous. Thank you for your patience with us old people LOL.

PJ-Bey Emporium
United States
7 days using the app
TYDAL replied November 16, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Let us know anytime if there's anything else we can do to help. 🙂 Thanks, Kevin

August 27, 2023

An incredible app, with fast responses that exceed your expectations. I was extremely satisfied with my experience dealing with them. Thank you!

PureCharm Beauty
Israel
7 days using the app
TYDAL replied August 30, 2023

Thank you so much for sharing your awesome feedback about our app! We always strive to go above and beyond for our customers! 🙌 It makes us happy knowing you had a fantastic experience with us!
- Lea & Rivo Team

December 27, 2022

I recommend this app to everyone because of the customer service and the user friendly functions. Just got done chatting with Paul and he gave me great encouragement and a few tips for more exposure to my store! I can't describe how in awe I am of the niceness of the customer service and employees. Keep doing what you're doing. Thank you ALL.

HTMunlimited
United States
7 days using the app
TYDAL replied December 27, 2022

Thank you for the wonderful review and for recommending us to the Shopify community! Your honest feedback means everything to us and we're glad that you feel we're on the right track! If there's anything else we can do to help, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. 🙌 Best regards, Kevin

August 22, 2022

Maria was very helpful and provided a-class support. Can recommend without the fear of someone being disappointed!

AMPCHAMPMENT
Germany
7 days using the app
TYDAL replied August 22, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin

April 30, 2023

Paul was perfect... He helped me with everything I need and more.. He was very excellent. Thanks very much

Sincrex Pet Shop
United States
7 days using the app
TYDAL replied May 1, 2023

Thank you for your kind words! We are delighted that you had an excellent experience. We appreciate your feedback and value you as our customer! - Lea, Rivo Support Manager