TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,544)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 5, 2024

I can’t express enough how thrilled I am with the Tydal app! A special shoutout to Sam, whose support truly made a difference in my experience. From the moment I reached out for help setting up reviews in my custom Shopify theme, Sam went above and beyond. He meticulously adjusted the CSS to ensure it aligned perfectly with my branding, and even implemented custom changes to seamlessly integrate the reviews into my product info tab.

Sam's dedication and attention to detail completely blew me away. The level of service I received was not just impressive; it was unexpected and genuinely appreciated. I’m already considering Rivo for customer loyalty features, and I know if I get to work with Sam again, I’ll be in great hands!

Thank you, Sam, for your outstanding support! It was an absolute pleasure working with you!

Elysian Loom
United States
About 1 hour using the app
TYDAL replied October 7, 2024

We're over the moon to hear about your fantastic experience with Tydal and our support team! Thanks for the special shoutout. Looking forward to impressing you with Rivo too! 😊
- Kevin & TYDAL Team

September 3, 2024

Great customer support so far and very good app

Chizeled
Norway
17 days using the app
TYDAL replied September 5, 2024

Thanks for the positive feedback! We're thrilled you're enjoying the app and our support. 😊
- Kevin & TYDAL Team

October 15, 2024

First time installation was pretty smooth. Jamie was amazing and had suggestions that I hadn't thought of just by taking a look at my store. I think I like it here and might decide to stay for a while.

Personally Loved
United Kingdom
About 1 hour using the app
TYDAL replied October 17, 2024

Glad your first installation went smoothly and you found our suggestions helpful! We're thrilled you're considering staying with us. Welcome aboard!
- Kevin & TYDAL Team

July 28, 2024

Very cool App!
We're completely satisfied with this app. The support team is the best, especially Sam. Thanks for the quick help :)

Nutritive Cosmetics
Ukraine
5 days using the app
TYDAL replied July 30, 2024

Awesome to hear that! We're so glad you're satisfied and found our support helpful. Thanks for choosing us! 😊
- Kevin & TYDAL Team

September 12, 2024

Best AAp and I’m very impressed by the team specially “Jamie” she’s so kind and supportive

Izyan's Fashion
United Kingdom
20 days using the app
TYDAL replied September 15, 2024

Thank you for the kind words! We're thrilled you're impressed with our app and support team. 😊
- Kevin & TYDAL Team

October 13, 2024

Support is amazing! App works good and now also better sales, because the reviews

Bonitaflora
Netherlands
About 5 hours using the app
TYDAL replied October 14, 2024

Thank you for the fantastic review! We're thrilled to hear the app is working well and boosting your sales. Here to help whenever you need us! 😊
- Kevin & TYDAL Team

August 29, 2024

Sam helped us out regarding the app AND gave us advice on other features of Shopify too! Brilliant service guys!

Atmos Living
India
2 days using the app
TYDAL replied August 30, 2024

Thanks for the great review! We're glad we could assist with the app and offer additional Shopify advice. Here to help anytime!
- Kevin & TYDAL Team

June 30, 2024

Very friendly staff and took their time to add a snippet of code on my website completely free of charge.

Bongaroo Australia
Australia
About 2 months using the app
TYDAL replied July 1, 2024

Thank you for your kind words! We're thrilled our team could help you out. If you need anything else, just let us know! 🌟
- Kevin & TYDAL Team

September 2, 2024

Jamie was fantastic in helping me get verified and set up. She even shared valuable links to make sure i got off to a good start. Totally recommend Jamie!

MVG
Canada
About 5 hours using the app
TYDAL replied September 4, 2024

Thank you for the recommendation! We're thrilled to hear about your positive setup experience and that you found the additional resources helpful. We appreciate your feedback!
- Kevin & TYDAL Team

August 23, 2024

Customer service was quick, and they guided me step by step to resolve my questions. I really like the app.

Creating for peques
United States
10 days using the app
TYDAL replied August 25, 2024

Thanks for your kind words! We're thrilled to help and happy you like the app. 😊
- Kevin & TYDAL Team