TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,126)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

July 28, 2022

Great product and even greater customer support! You get your problem solved in one minute. And the app is very friendly to these who just start their small business, since the most amazing functions are free to use!

ISTORIST
Germany
6 days using the app
TYDAL replied July 28, 2022

We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

August 23, 2023

I have not had full use of the app yet but so far so good. Nice to see a support chat that responds so quickly and is proactive in giving information

FabFunky
United Kingdom
6 days using the app
TYDAL replied August 25, 2023

Thanks for the kind review! We're thrilled you had a great experience with our app. Our team works hard to ensure quick and helpful support for our users! 🙌 We hope you enjoy the full app experience!
- Lea & Rivo Team

May 21, 2023

Super straightforward customization and navigation. Sub-5min setup and they have a very helpful support team in case you have any questions

Apollo Performance Engines
United States
6 days using the app
TYDAL replied May 22, 2023

Thanks for the kind words! Glad to hear that you found our app user-friendly and easy to customize. Our team is always here to assist you whenever you need help. We appreciate you taking the time to leave us this feedback! 🙌 - Lea, Rivo Support Manager

February 9, 2023

Only had the app for a few days, and needed a bit of help and Mica was very helpful and sorted out the problem straight away! Even gave me some tips for my website so a HUGE thanks for that! Def a great app and fantastic customer service!

Meow Avenue
United Kingdom
6 days using the app
TYDAL replied February 9, 2023

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

January 13, 2023

The app is very easy to use. I had a small problem regarding the placement. But the nice customer support helped me immediately and even gave me some tips for my online store. Recommend this app to others :)

Schmuck in Glanz
Germany
6 days using the app
TYDAL replied January 16, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

March 19, 2023

Amazing and speedy service, looks like a great app to use for my shop. The service was excellent from Paul, lots of extras added to my app for free! I think this will be a great company to use with my business. 5 stars so far…

Quantum Gadgets
United Kingdom
6 days using the app
TYDAL replied March 19, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Cheers, Kevin

July 6, 2023

Abbie has out done herself once again! The speed and accuracy of the information is unreal. Not only is she fast and knowledgeable but in answering my one question she not only provided me the answer but provided me with an upgrade on features for free and gave me some tips for my website. WOW! Rivo, you have a lifetime customer here.

The Few Studios
Australia
6 days using the app
TYDAL replied July 7, 2023

Thank you so much for your amazing feedback! 😄 It truly means the world to us! We're so glad to have exceeded your expectations. Providing top-notch support is what we strive for 💯 We're always here to help, so feel free to reach out anytime!
- Lea & Rivo Team

Edited February 8, 2023

Superb service, Paul was quick and happy to help. Got a few upgrades to additional services along the chat. Very impressed.

Emphasise Visuals
New Zealand
6 days using the app
TYDAL replied February 9, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

June 26, 2023

Nice and amazing staff I didn't expected that kind staff and they also helped me in store detailing aside the support

SwiftCore
United States
6 days using the app
TYDAL replied June 28, 2023

Thanks for leaving such a kind review! 😊 Our team strives to going above and beyond to help customers. We're glad you had an amazing experience with us! 👍 - Lea, Rivo Support Manager

May 11, 2023

great customer service from abbie, very helpful! definitely recommend this app, very easy to set up as well

EMPWR ACTIVE
Singapore
5 days using the app
TYDAL replied May 12, 2023

Thank you so much for your kind words! Awesome to hear that you found our app easy to set up. We appreciate your recommendation and are here to help when you need us! - Lea, Rivo Support Manager