TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,126)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

November 24, 2022

Excellent in every way. Answered all my questions and even provided helpful tips to improve my stores website. Give her a raise!

Intelligent Artworks
United States
5 days using the app
TYDAL replied November 24, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

December 17, 2023

very helpful app and good customer support

GRAVITYY
India
5 days using the app
TYDAL replied December 20, 2023

Thanks for your kind words! We're thrilled to help and support you.
- Lea & Rivo Team

May 31, 2023

Arianne heeft mij supergoed geholpen! Ze was erg vriendelijk en behulpzaam. Ik zou ze zeker aanraden.

THE STORYLINE AD
Netherlands
5 days using the app
TYDAL replied June 2, 2023

Heel erg bedankt voor je vriendelijke woorden! Ik ben verheugd te horen dat ons team u uitstekend kan helpen. Het was ons een genoegen om te helpen, en we stellen uw aanbeveling zeer op prijs. Als je in de toekomst nog iets nodig hebt, aarzel dan niet om contact op te nemen. - Lea, Rivo Support Manager

December 4, 2022

Just installed app today, but so far I am liking it! The user interface seems simpler and easier to learn/use than some others I've tried, but still has all the main functionality I need. Plus, I had a couple of questions that Lance answered quickly and correctly - I am pleased with my experience so far.

Jane Botanicals
United States
5 days using the app
TYDAL replied December 4, 2022

Thank you so much for installing our app! 🤩 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Cheers, Kevin

October 5, 2023

Service très réactif et efficace. Merci beaucoup

SOEURS
France
5 days using the app
TYDAL replied October 9, 2023

Je vous remercie pour vos aimables paroles! Nous visons à être rapides et efficaces au service de nos précieux commerçants. Votre satisfaction compte beaucoup pour nous.
- Lea & Rivo Team

November 11, 2022

Excellent support de Mica ! Elle m'a aidé durant l'installation du widget. ça fonctionne correctement, merci.

Pyroxia
France
5 days using the app
TYDAL replied November 14, 2022

Nous apprécions vraiment la critique 5 étoiles! Ces critiques font notre journée ici. 😊 Merci, Kévin

March 21, 2023

migrated to Rivo from another app, had a little issue with review import & display, and reached out to Abbie, whose really helpful and raise the case priority to the tech team to fix the problem.

Mallowau
Australia
5 days using the app
TYDAL replied March 21, 2023

We are glad that we were able to assist you effectively and raised the case priority to our tech team for a resolution. Providing excellent customer service is a top priority for us, so we are pleased to know that we were able to address your concerns. Thank you for choosing Rivo, and please let us know if you need any further assistance.
All the best, Kevin

March 13, 2022

Amazing customer support, Arianne is very kind and helpful. Very good and original features, 10/10 would recommend.

kualityfashion
Türkiye
5 days using the app
TYDAL replied March 14, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! Cheers, Kevin

August 8, 2023

I want to take a moment to express my gratitude for the outstanding assistance I received from Abbie. Her help was not only incredibly valuable but also delivered with a level of excellence that exceeded my expectations. Thank you!

FlecheHealthyTreats
United States
5 days using the app
TYDAL replied August 10, 2023

Thank you for your kind words! 😊 It's awesome to hear that our assistance exceeded your expectations. Thanks for taking the time to share your experience!
- Lea & Rivo Team

March 11, 2023

Abbie was great in answering any of my questions ,and she has great customer service. 10/10 recommend and she needs a raise.

BrokenNowBlessed
United States
5 days using the app
TYDAL replied March 12, 2023

It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your wonderful feedback and recommendation!
Much appreciated, Kevin