TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,127)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

January 28, 2024

Veloce, professionale e personale veramente disponibile e gentile. Paul mi ha assistito sin da subito. Consigliato

Le Colline Store
Germany
About 4 hours using the app
TYDAL replied January 30, 2024

Sono entusiasta di sapere della tua esperienza positiva con il nostro gentile staff! Siamo sempre qui per assisterti fin dall'inizio. Grazie per la condivisione!
- Kevin & Rivo Team

November 30, 2022

These guys are amazing. There product works like a charm and their service is out of this world ! Highly recommend !

Beemur
Australia
4 days using the app
TYDAL replied November 30, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

July 13, 2023

Very quick to respond which is fab as i have little time on my hands.
Very informative and friendly. Thanks

Shedub
United Kingdom
4 days using the app
TYDAL replied July 17, 2023

Thanks so much for the awesome review! 😃 So glad to hear that our team could help you out and make things easier for you! If you ever need anything else, feel free to reach out! 👍🏼
- Lea & Rivo Team

August 12, 2023

super helpful customer service staff who helped me to set up the review stars on my site. She spent lots of time on my site, helping me configure and set up for almost an hour. Really appreciate the amount of attention and time she was willing to support me with.

Accent of Woof
Singapore
4 days using the app
TYDAL replied August 14, 2023

So glad to hear that our team was super helpful in getting the app set up on your site. We truly value your satisfaction. Thank you for sharing your experience with us!
- Lea & Rivo Team

Edited February 20, 2023

I had Paul to help me out he was very helpful, quick, kind, and gave me a tip on making the store even better, and even offered to follow my Instagram account.

Unplugged Oasis
Australia
4 days using the app
TYDAL replied February 21, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
Cheers, Kevin

December 1, 2022

Good service! Assisted and supported me in adding tier widget to my storeffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff

Alpha Appendages
United Kingdom
3 days using the app
June 21, 2023

Best customer service and specialy by Arianna she was really helpful and i am so glad to be using Rivo for my shopify platfrom

Bright wireless
Australia
3 days using the app
TYDAL replied June 22, 2023

Thank you for your wonderful feedback! We're committed to ensuring that all of our customers have a positive experience. Let us know if there's anything else we can do for you! - Lea, Rivo Support Manager

December 29, 2023

Pete's great same for Rivo the app is amazing the customer support is top notch couldn't ask for more.

Room Upgrader
Mongolia
3 days using the app
TYDAL replied January 5, 2024

We're glad our app and support team hit the mark for you. Thanks so much for your kind words! We appreciate your support!
- Lea & Rivo Team

December 21, 2022

Excellent service and support by Arianne helped me a lot! easy app and easy to contact the chat support...

ez2prints
United States
3 days using the app
TYDAL replied December 21, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

March 17, 2022

This app is really helpful! Abbie was a big support by providing me with information on improving my online store.

Treasures 4 Pets
United States
3 days using the app
TYDAL replied March 18, 2022

We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin