TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,127)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

April 1, 2023

Paul has been extremely nice & helpful! the customer service is amazing and the apps are great! I recommend:)

Got Close
Germany
3 days using the app
TYDAL replied April 2, 2023

Thank you so much for your recommendation. It means a lot to us and we're glad to have provided you with a positive experience.
Cheers, Kevin

November 11, 2022

Abbie was really helpful with all the questions i asked and helped me understand everything sell, even gave me some tips. Easy to use app.

TheHealthHub
United Kingdom
3 days using the app
TYDAL replied November 14, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

April 21, 2023

She was amazing and efficient-helped me out several times today. A+++ Give her a raise! Really, really impressed with the customer service!♥️

Sea Glass Island Girl
United States
3 days using the app
TYDAL replied April 24, 2023

That's great to hear! We're so happy that our support team was able to provide you with excellent service. Thanks for the positive feedback!👍 - Lea, Rivo Support Manager

June 29, 2022

Totally clear and self-explanatory. A great app. If a question comes up, you get an answer right away. Thanks again Aroll!

GUSSGENUSS
Germany
3 days using the app
TYDAL replied June 29, 2022

We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 27, 2023

Great chat experience. The Advisor (Arianne) was very helpful and offered great options to assist me further with my online store setup.

MsApril Creates, LLC
United States
2 days using the app
TYDAL replied November 30, 2023

Glad you had a great experience! Happy to hear our suggestions were helpful for your store's setup. We're always here to help!
- Lea & Rivo Team

May 23, 2023

Arianne was super helpful and courteous. Many thanks. My query was solved quickly and effectively which was great.

Lulu & Boo
United Kingdom
2 days using the app
TYDAL replied May 24, 2023

Thank you for taking the time to share your experience! It's great to hear that our team was able to provide you with excellent service. We always strive to help our customers quickly and effectively. Have a wonderful day! - Lea, Rivo Support Manager

December 30, 2023

They are very very helpful polite and considerate and the app is so easy to navigate and understand more than a lot of others I have used. I'm so glad I found this one! No extra upgrades have to be done to get the best of the app!

The Jazzy Jacket
United States
2 days using the app
TYDAL replied January 5, 2024

Thanks so much for your kind words! We're really glad you enjoy using our app and find it user-friendly. We're here if you need us!
- Lea & Rivo Team

December 1, 2022

I had Arianne assist me with verifying my store to remove the watermark for the reviews and she was easily the best customer service I've had. Incredibly friendly and personal and got everything finished for me quickly. Very happy with the service given

Abbies Aesthetixs Hair
United Kingdom
2 days using the app
TYDAL replied December 1, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

February 11, 2023

This App is Great and splendid, it has every thing and easy to use. the customer service is great especially Jel, she was so supportive to the end. so you don't have anything to worrier about. I recommend this app to everyone

Healthylifestyle
Italy
2 days using the app
TYDAL replied February 12, 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

May 1, 2023

The app works well. Very easy to setup and some basic customizations are offered. Arianne was very nice and helpful. Looking forward to seeing how the app will evolve.

Tribalyfe
United States
2 days using the app
TYDAL replied May 2, 2023

Thank you so much for your kind words! It's great to hear that you found our app easy to set up and customize. We're always striving to improve our app and we appreciate your feedback! - Lea, Rivo Support Manager