TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,128)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

May 1, 2023

The app works well. Very easy to setup and some basic customizations are offered. Arianne was very nice and helpful. Looking forward to seeing how the app will evolve.

Tribalyfe
United States
2 days using the app
TYDAL replied May 2, 2023

Thank you so much for your kind words! It's great to hear that you found our app easy to set up and customize. We're always striving to improve our app and we appreciate your feedback! - Lea, Rivo Support Manager

January 1, 2023

Suporte ótimo e atencioso, fui muito bem atendido quando pedi por ajuda, e fui imediatamente atendido pela equipe do app.

allhomeallday
Brazil
2 days using the app
TYDAL replied January 1, 2023

É música para nossos ouvidos saber que você está feliz com nosso suporte ao cliente! Sua avaliação de 5 estrelas é muito apreciada! 🌟 Obrigado, Kevin

August 17, 2023

Arianne was very helpful and patient, she provided quick help docs to get me on my way with the initial set up in Shopify

The Weaver's Door
United States
2 days using the app
TYDAL replied August 22, 2023

Thank you for your kind words! 🙌🏻 So glad to hear that our team was able to help and guide you with the setup. If you need any further assistance, don't hesitate to reach out.
- Lea & Rivo Team

Edited December 31, 2022

I can't wait to use the app! Ariane helped me a lot to install the app and answer all my questions. Thank you very much!

Art Press Zone
Canada
2 days using the app
TYDAL replied January 1, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

October 19, 2022

i have downloaded every review app in the app store & this is free & the absolute best. Abbie helped me with the app & way more! get it you won't regret it

LASHLINELA
United States
2 days using the app
TYDAL replied October 19, 2022

We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

December 5, 2022

Installed the app and spoke with Abbie on chat. Was super helpful and amazing service! Quick response time and helped me with what I needed. Very friendly and personable!

LAMRCHE
United Kingdom
2 days using the app
TYDAL replied December 5, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

March 14, 2023

Amazing customer service - Arianne was super helpful! App works fantastically well and support is only a click away.

Overherd
United Kingdom
2 days using the app
TYDAL replied March 14, 2023

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
Thanks, Kevin

Edited April 21, 2023

You guys have supported me enthusiastically and successfully, I appreciate your support team and application.

Dominik Pillow Official
Vietnam
2 days using the app
TYDAL replied April 21, 2023

Thank you so much for your kind words! Please feel free to reach out anytime - We're here to help! - Lea, Rivo Support Manager

September 20, 2023

The app is perfect for my store, also Mika that help me to sep up is perfect. I recommend this app and also the support team!!!

Diamara
Spain
2 days using the app
TYDAL replied September 22, 2023

Thank you for your kind review! We're thrilled to hear that our app works well with your store and that our support team was able to help with the setup. We appreciate your recommendation!
- Lea & Rivo Team

October 14, 2022

Abbie from the customer service team is amazing. Helpful and friendly, she answered all my questions I had about how it worked.

My Baby Organics Australia
Australia
2 days using the app
TYDAL replied October 17, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin