TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,128)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

July 19, 2022

Pete was of great help. Super friendly onboarding, I was advised right of the bat and received extra bonuses for free. Thanks.

sprauxshop
Mexico
1 day using the app
TYDAL replied July 20, 2022

Excellent! It's music to our ears that you are happy with our services. Let us know if there's anything else we can help with along the way. 🍻 Cheers, Kevin

November 22, 2022

Super helpful CS, most amazing Abbie help me with my request. Seems a great app too. Glad I came across this app

Dresstorave
United Kingdom
1 day using the app
TYDAL replied November 22, 2022

So happy that you like our customer service! If there's anything else we can do to help, just let us know. Our team will be delighted to assist you. 🙌 Cheers, Kevin

October 12, 2023

Pete was super helpful! Thanks again for all your help :)

Chillouts Headwear
Germany
1 day using the app
March 8, 2022

Perfect app and simple to use and super great customer service from Betty. Thanks for you support Betty

bloomingminiheadwraps
Switzerland
1 day using the app
TYDAL replied March 10, 2022

We are so happy you are enjoying our app! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your business! Thanks so much for the 5-star review! All the best, Kevin

August 3, 2023

Responsive, helpful, and informative! Jel was quick to help with my immediate needs and then offered additional solutions to help improve my store and its features!

JIMMY
United States
1 day using the app
TYDAL replied August 7, 2023

Thanks for your awesome review! 😊 We're delighted to hear that our team was able to assist you with useful solutions for improving your store. Your satisfaction means the world to us! Let us know if you need any more help in the future. 👍
- Lea & Rivo Team

October 24, 2023

Really love their service and the time they are willing to give. Mica in the chat support knows her job well. Thanks Rivo. you made my day

Zamour
India
1 day using the app
TYDAL replied October 31, 2023

Thank you for your kind words! We're thrilled we could assist you effectively. Your satisfaction is our top priority. Cheers to more great experiences with Rivo! 🌟👍
- Kevin & Rivo Team

April 10, 2024

系統很完整,也很方便設定,可以上傳圖片與影片,也可以自定義顯示文字。客服人員Sam主動詢問另我倍感親切。之後測試希望會有好的結果與購物體驗。

岸下事物 Tydo Info
Taiwan
About 1 hour using the app
TYDAL replied April 11, 2024

很高興您發現我們的系統用戶友好且可自訂! 我們的目標是提供最佳體驗,因此我們的團隊能夠為您提供幫助真是太好了。 這是美妙的結果! 🌟
- 凱文和蒂達爾團隊

November 17, 2022

rivo is really good and the customer service is fast, straight to the point and the explanation is easy to understand,

CROWD
United States
1 day using the app
TYDAL replied November 17, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 15, 2023

Fantastic customer service, particular shout out to Jel, who went above and beyond what was expected to support our store.
App is easy to install, nice touch that they allow their branding to be removed, even with the free version.
Looking forward seeing our customer reviews show up on our store.

Hampton Roast Coffee
United Kingdom
1 day using the app
TYDAL replied July 17, 2023

Thank you so much for the review! 😊 We're happy to hear that you had such a great experience. Can't wait to see your customer reviews shining on your store! ✨
- Lea & Rivo Team

Edited May 23, 2023

response. Pete was fast, professional and helpful I will recommend to other start-up Shopify users.

ambookplus.com
United States
1 day using the app
TYDAL replied May 23, 2023

Thank you so much for your kind review! We're thrilled to hear that our team was able to provide helpful service. We appreciate your recommendation and look forward to serving you again in the future. - Lea, Rivo Support Manager