TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.
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Abbie was a great help. She was polite and friendly. I have just started working with this app and am excited to use it. There are great features that will benefit my store's visitors. Reviews are important but there is so much more to this app. Abbie, thank you for the compliment it was appreciated. And thank you for the Instagram suggestion. I am looking forward to many years of partnership. Thanks again.
Thank you so much for taking the time leave us a review! We really appreciate it. It's our pleasure to help you with any questions or concerns you may have. We look forward to assisting you again in the future! - Lea, Rivo Support Manager
Jamie was incredibly helpful and went above and beyond my request to assist.
Thank you so much for your kind words! We're thrilled we could go above and beyond to assist you. Let us know if there's anything else we can help with!
- Kevin & TYDAL Team
I have been super impressed with the customer service with Rivo so far. It's so great to have these apps as a resource for small businesses like mine. Arianne was super helpful today with getting my review app up and running. I like that I can reply to reviews and that customers can leave a picture or video file with their review.
Thank you for taking the time to share your experience! So glad to hear that you're enjoying the app and its features. Your support means the world to us, and we're here for you anytime you need us!
- Lea & Rivo Team
So far so good. Mica has been very helpful today removing the rivo branding as well as adding some suggestions to make the store look better.
Thanks for choosing our app! If you ever have any questions or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin
best customer support I've ever had, Abbie is just great and super friendly, helped with setting up a lot of things with the app. The review widgets look great better than all the other apps out there and super userfriendly.
Thank you so much for taking the time to share your experience with us! Glad to hear that you're enjoying our app and found it to be user-friendly. We appreciate your support! - Lea, Rivo Support Manager
A few minutes in and the support has been fantastic. Other applications on the market do not offer that. Happy to see this moving in a positive direction already. Jamie - our support rep - was amazing.
We're delighted to hear you're having a great experience! Thanks for choosing us and for your kind words about our support. Enjoy!
- Kevin & TYDAL Team
Jamie was extremely quick to help me. She even gave me some great advice to help my site. Please do not change anything. In today's world it is rare to find people that actually care about what they are doing. You have that, so do all you can to keep it.
Thank you so much for your heartfelt feedback! We're thrilled our support could assist you quickly and provide helpful advice. We're here to help anytime you need!
- Kevin & TYDAL Team
Thanks for the wonderful application
You're welcome! We're thrilled you're enjoying the app. Let us know if you need anything else.
- Kevin & TYDAL Team
Finalizing our install was a snap thanks to Lance's fine help. We look forward to seeing how our customers really feel about our products and service.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Best wishes, Kevin
awesome customer support Arianne did really good job in helping me set up the app and everything went smoth
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin