TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,132)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

June 13, 2023

Perfect app and an awesome support team. Jel was again amazing and helped with everything. Definitely recommend!

Nivra Media
Czechia
About 4 hours using the app
TYDAL replied June 15, 2023

Thank you so much for your kind words! We're thrilled to hear that our support team was able to assist you and make your experience a great one. We appreciate your recommendation and wish you all the best for your business. - Lea, Rivo Support Manager

February 14, 2023

It was simple set up. Paul help answer any questions I had to make it smooth. Excited to start using the app

ThreadedPassion
United States
About 4 hours using the app
TYDAL replied February 14, 2023

Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have. Much appreciated, Kevin

November 24, 2022

Excellent in every way. Answered all my questions and even provided helpful tips to improve my stores website. Give her a raise!

Intelligent Artworks
United States
5 days using the app
TYDAL replied November 24, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

May 18, 2023

Great customer service and easy to use app.
So far I like it and hope it continues to work without any issues.

A Woman's Shop
United States
About 4 hours using the app
TYDAL replied May 19, 2023

Thank you so much for the lovely feedback! Glad to hear that you're enjoying our app and our customer service. We'll do our best to provide you with a smooth experience. Let us know if you need any assistance in the future. :) - Lea, Rivo Support Manager

January 4, 2024

Extraordinary fast live chat response. Also, Jel help me to remove the branding for free version and verify my shop which is really amazing. I really appreciate that they provide a lot of premium features in free version. Love it!

Prettycious
Bangladesh
About 4 hours using the app
TYDAL replied January 12, 2024

So glad to hear you're loving our support and our app's features! Your satisfaction is our top priority! Appreciate the feedback!
- Lea & Rivo Team

December 4, 2022

Just installed app today, but so far I am liking it! The user interface seems simpler and easier to learn/use than some others I've tried, but still has all the main functionality I need. Plus, I had a couple of questions that Lance answered quickly and correctly - I am pleased with my experience so far.

Jane Botanicals
United States
5 days using the app
TYDAL replied December 4, 2022

Thank you so much for installing our app! 🤩 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Cheers, Kevin

November 11, 2022

Excellent support de Mica ! Elle m'a aidé durant l'installation du widget. ça fonctionne correctement, merci.

Pyroxia
France
5 days using the app
TYDAL replied November 14, 2022

Nous apprécions vraiment la critique 5 étoiles! Ces critiques font notre journée ici. 😊 Merci, Kévin

March 13, 2022

Amazing customer support, Arianne is very kind and helpful. Very good and original features, 10/10 would recommend.

kualityfashion
Türkiye
5 days using the app
TYDAL replied March 14, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! Cheers, Kevin

August 29, 2022

This is a great app to use and very user friendly. Arianne assisted me and was very nice and personable. She was a pleasure to work with and we definitely encourage others to give this app a try for reviews on their products! We look forward to using their services on shopify as well as their new and upcoming apps! Thank you again Arianne

MariMar Galleria
United States
5 days using the app
TYDAL replied August 30, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 7, 2023

Paul was fantastic to liaise with and the edits I required were no trouble. Really prompt and professional service. ☺️

Stable-Ised Equine
Australia
About 4 hours using the app
TYDAL replied November 8, 2023

So glad you had a great experience with our support team! We're all about providing top-notch service. Thanks for your kind words.
- Lea & Rivo Team