TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,132)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

March 12, 2023

Arianne was very helpful with removing the branding once I verified my store URL.
I would absolutely recommend this app and company.

The Original Flag Company
United States
About 2 hours using the app
TYDAL replied March 12, 2023

We're thrilled to hear that you're enjoying our app and services and are willing to recommend them to others.
Thanks, Kevin

April 25, 2023

El chat en vivo es bastante rápido y la atención es excelente. Voy a empezar a usar los widgets hasta ahora pero lo que veo por el momento se ve muy bien.

MARILEO (Antes Valese)
Colombia
About 2 hours using the app
TYDAL replied April 27, 2023

¡Gracias por compartir su experiencia! Nos alegra que haya disfrutado de nuestro chat en vivo y nuestra aplicación. Gracias por elegirnos, no dude en comunicarse si necesita ayuda. 🎉 - Lea, Rivo Support Manager

July 4, 2022

Lance has been super helpful and the app looks really interesting! And again , a big thank you to Lance :) I really advise this app , in the case you are wondering which app choose ;)

Our Dear Pet™ 🐶
Italy
3 days using the app
TYDAL replied July 4, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

April 1, 2022

Excellent functionality and customization. Fast and efficient customer service. Thank you for your availability

sottotonoshop
Italy
3 days using the app
TYDAL replied April 1, 2022

Wonderful! Thanks so much for the positive feedback and 5-star review! Let us know if any questions come up or if we can help along the way. 🙌 All the best, Kevin

Edited December 26, 2022

great customer service, very friendly, attentive, understanding, patient, encouraging and helpful and

Lumene beauty and Accessories
United States
3 days using the app
TYDAL replied December 26, 2022

Wonderful! Thanks so much for the 5-stars! 🎉 Cheers, Kevin

April 1, 2023

Jel was extremely helpful in providing me the resources to make Rivo my main reviews and loyalty/refferal app! She was extremely nice, and I can't wait to set the reviews up in my store!

TecSec
United States
About 2 hours using the app
TYDAL replied April 2, 2023

Here at Rivo, we always strive to provide our customers with the best possible service and solutions, and we're glad to know that we're able to meet your expectations. We hope that the reviews set up in your store will help your business thrive.
Best wishes, Kevin

August 21, 2023

Good feature and very helpful team! I just installed this app and will explore more! Thank you Pete!

Pearlorious Jewellery
Australia
About 2 hours using the app
TYDAL replied August 25, 2023

Thanks for the kind words! 😊 We're glad you find the app's feature helpful. Have fun exploring the app and if you need any assistance, feel free to reach out!
- Lea & Rivo Team

March 27, 2023

I received excellent customer service from Pete. They answered my request quickly and solved my problem.

Thread And Styles
United States
About 2 hours using the app
TYDAL replied March 27, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

November 11, 2022

Abbie was really helpful with all the questions i asked and helped me understand everything sell, even gave me some tips. Easy to use app.

TheHealthHub
United Kingdom
3 days using the app
TYDAL replied November 14, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

April 18, 2023

This app seems awesome.

I have been trying different apps, and the truth is I returned to Rivo because they have such awesome support. So many apps take days to figure something out. Rivo always seems to help right away. I am so impressed with their service, and their apps.

Paul helped me figure things out today and was very helpful. Thanks!

Energy Peace Shop
United States
About 2 hours using the app
TYDAL replied April 18, 2023

We are delighted to hear that you find our app awesome! We appreciate your kind words and feedback and hope that you continue to enjoy using our app. If you have any further questions or concerns, please do not hesitate to reach out to us. Our support team is always available and happy to assist you.
Cheers, Kevin